Night Shift Receptionist (Part-Timer) (10pm to 8.00am)

MO. MADAME OOZE PTE. LTD.; Singapore; On-site; SGD 24,000 - 28,000; Full time

Job summary

MO. MADAME OOZE PTE. LTD. operates a hostel reception in Chinatown and seeks a customer-service focused front desk role. The position involves greeting guests, handling inquiries, managing cashiering, and supporting hostel/cafe reception operations.

The role requires night shifts from 10 pm to 8 am, a six-day work week, and a strong emphasis on customer satisfaction and administrative tasks to high standards.

Qualifications

• Customer-facing role with friendly, pleasant demeanor.
• Ability to stay focused on service quality and targets.
• Strong communication and conversational skills.
• Capable of multitasking in a fast-paced environment.

Responsibilities

• Greet and welcome visitors at the front desk.
• Address customer queries, needs and complaints.
• Handle cashiering and payments.
• Oversee hostel and cafe reception operations.

Skills

Customer service

Communication

Multitasking

Night shift

Education

High school or equivalent

Tools

Cashiering

Job description

Job pays from $9 per hour - 10 hours (Can rest for about 4 hours) Effective working hours -6 hours. (Need to contribute CPF)- $90 per night, 26 days work month - $2340 per month.

This is a Customer Service Management role at reception of a backpacker's hostel in Chinatown.

Job duties include the following:

• - Receiving of visitors at front desk by greeting, welcoming them appropriately and warmly
• - Handling of customers' queries, needs and complaints
• - Handling cashiering
• - Managing of reception at hostel and cafe operations.
• - Managing Customer satisfaction scores and execution of administrative tasks to highest quality standards
• - Handle Night Audit of the Operations
• - Handle Social Media and Customer Correspondances
• - Any other reception duties as deemed required by company

This is a six day work week- if you like a full time job.

Requirements:

• - Pleasant personality
• - Ability to be customer service oriented and focused
• - Able to converse well
• - Able to multi task and work in a fast pace environment
• - Role require working in night shifts (10 pm to 8.00 am)