Night-Shift Cleaning Operations Leader

SGS Services; Singapore; On-site; SGD 38,000 - 46,000; Full time

Job summary

SGS Services in Singapore seeks a capable supervisor to manage day and night shift cleaning staff, ensuring tasks are executed efficiently and safely. You will set goals, monitor performance, and provide coaching to improve productivity while addressing client feedback.

The role requires strong leadership, excellent communication, and the ability to stay calm under pressure across multiple projects and shifts.

Qualifications

• Including ability to manage day and night shift staff.
• Strong leadership and people-management abilities.
• Excellent communication and interpersonal skills.
• Capable of organizing workflows and delegating tasks.

Responsibilities

• Oversee day and night shift employees, with emphasis on night shift.
• Set performance goals and deadlines aligned with company plans.
• Monitor productivity and provide coaching and feedback.
• Organize workflow and clarify duties or delegated tasks.
• Handle client complaints and feedback professionally.
• Reassign tasks as needed to balance workload.
• Identify training needs for cleaning staff.
• Implement work plans and inspect daily work quality.
• Ensure compliance with cleaning procedures and safety standards.
• Plan work schedules for cleaners and guide reports.
• Resolve operational problems and make informed decisions.

Skills

Nightshift coordination

Leadership

Communication

Interpersonal skills

Organizational skills

Problem solving

Multi-tasking

Education

Bachelor degree preferred

Diploma acceptable

Job description

SGS Services in Singapore seeks a capable supervisor to manage day and night shift cleaning staff, ensuring tasks are executed efficiently and safely. You will set goals, monitor performance, and provide coaching to improve productivity while addressing client feedback.

The role requires strong leadership, excellent communication, and the ability to stay calm under pressure across multiple projects and shifts.