Night-Shift Operations Supervisor - Cleaning Services

Infinix Facilities Management; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Infinix Facilities Management in Singapore is seeking a reliable supervisor to oversee cleaning operations. You will coordinate shifts, deliver On-the-Job Training, ensure schedules are followed, and maintain high service standards for clients.

The role also involves handling customer feedback, monitoring staff punctuality and discipline, and performing duties as assigned by superiors and clients. The position requires flexibility to cover midnights and overtime as needed.

Qualifications

• Excellent customer service skills and able to interact well with clients.
• Able to supervise staff and coordinate shifts effectively.
• Experience delivering on-the-job training (OJT) for cleaning teams.
• Proven ability to enforce punctuality and staff discipline.
• 2+ years in a similar cleaning role.

Responsibilities

• Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staff on duties.
• Conduct On-the-Job Training (OJT) on proper and safe routine cleaning using equipment and machinery.
• Ensure all daily and periodic cleaning works are carried out as per schedule.
• Attend to complaints and ensure customers' satisfaction.
• Check on staff punctuality and discipline.
• Perform additional duties as assigned by superiors and clients.

Skills

Customer service

Staff coordination

OJT training

Shift supervision

Punctuality

Job description

Infinix Facilities Management in Singapore is seeking a reliable supervisor to oversee cleaning operations. You will coordinate shifts, deliver On-the-Job Training, ensure schedules are followed, and maintain high service standards for clients.

The role also involves handling customer feedback, monitoring staff punctuality and discipline, and performing duties as assigned by superiors and clients. The position requires flexibility to cover midnights and overtime as needed.