Network Support Engineer (Contract 12 Months)

BGC Group Pte Ltd; Singapore; On-site; SGD 22,000 - 37,000; Full time

Job summary

BGC Group Pte Ltd is hiring an Associate Engineer in Singapore. The role focuses on provisioning and validating customer IP services, with involvement across Service Delivery, Project Management, and Field Engineering to ensure smooth IP service implementation.

The candidate should have a NITEC or Diploma in CS/IT/Networking, good IP networking knowledge, and strong communication with customers. This is a 12-month contract position based at Serangoon North Ave 5.

Qualifications

• NITEC or Diploma in Computer Science, IT, Networking, or related disciplines.
• Relevant experience or training in network engineering, hardware, or network support.
• Good understanding of IP networking.
• Good communication and customer relationship skills.

Responsibilities

• Provision, implement, test, and turn up customer IP services
• Perform technical validation of customer IP orders
• Coordinate with Service Delivery, Project Management, and Field Engineering teams on IP service implementation
• Identify technical issues that may impact service delivery timelines or quality
• Perform remote troubleshooting and fault isolation during initial installation
• Escalate and follow through with relevant teams to resolve technical issues

Skills

IP networking

Communication skills

Education

NITEC or Diploma in CS/IT/Networking

Job description

We're Hiring: Associate Engineer

Looking to build your career in networking? Join our team as an Associate Engineer and gain hands-on exposure to IP service provisioning, implementation, testing, and troubleshooting.

Job Highlights

Salary: Up to $3,300 per month
Work Location: Serangoon North Ave 5
Employment Type: 12-Month Contract

Key Responsibilities

• Provision, implement, test, and turn up customer IP services
• Perform technical validation of customer IP orders
• Coordinate with Service Delivery, Project Management, and Field Engineering teams on IP service implementation
• Identify technical issues that may impact service delivery timelines or quality
• Perform remote troubleshooting and fault isolation during initial installation
• Escalate and follow through with relevant teams to resolve technical issues

Requirements

• NITEC or Diploma in Computer Science, IT, Networking, or related disciplines
• Relevant experience or training in network engineering, hardware, or network support
• Good understanding of IP networking
• Good communication and customer relationship skills

Good to Have

• CCNA
• CCNP
• JNCIA