Network Support Engineer

E-Solutions; Singapore; On-site; SGD 78,000 - 123,000; Full time

Job summary

E-Solutions in Singapore is seeking an L2 Network Support professional to help manage enterprise LAN/WAN environments across multiple sites. You will handle incidents, changes, and configurations with a focus on reliability and uptime.

You will work with firewalls, wireless platforms, and network monitoring tools, documenting procedures and collaborating with vendors and internal teams to resolve complex issues.

Qualifications

• Experience with routing protocols (BGP/OSPF/EIGRP).
• Experience with switching features (VLANs, STP, EtherChannel, VXLAN).
• Experience with wireless (Cisco/Aruba/Meraki).
• Strong understanding of TCP/IP, DNS, DHCP, NAT, VPN, QoS.

Responsibilities

• Provide L2 support for enterprise network incidents, requests, and changes.
• Configure, maintain, and troubleshoot LAN/WAN environments.
• Manage routing and switching infrastructure across multiple sites.
• Support and administer firewall platforms (Palo Alto, Fortinet, Cisco Firepower).
• Manage wireless networks (Cisco, Aruba, Meraki).
• Monitor network performance and proactively address issues.
• Perform firmware upgrades, patching, and backups.
• Participate in network implementation, migration, and optimization projects.
• Create and maintain network documentation and procedures.
• Collaborate with vendors and internal teams to resolve complex issues.

Skills

Routing protocols

Switching

Wireless networking

TCP/IP basics

Network monitoring

Network security

Customer facing

Job description

Location: Singapore [Work from office daily]

Responsibilities

• Provide L2 support for enterprise network incidents, requests, and changes.
• Configure, maintain, and troubleshoot LAN/WAN environments.
• Manage routing and switching infrastructure across multiple sites.
• Support and administer firewall platforms such as Palo Alto, Fortinet, or Cisco Firepower.
• Manage wireless networks including Cisco, Aruba, or Meraki solutions.
• Monitor network performance and proactively address issues.
• Perform firmware upgrades, patching, and configuration backups.
• Participate in network implementation, migration, and optimization projects.
• Create and maintain network documentation and operational procedures.
• Work with vendors and internal teams to resolve complex network issues.

Required Skills

• Strong hands-on experience with:
• Routing (BGP, OSPF, EIGRP)
• Switching (VLANs, STP, EtherChannel, VxLAN preferred)
• Wireless (Cisco, Aruba, Meraki)
• Solid understanding of TCP/IP, DNS, DHCP, NAT, VPN, and QoS.
• Experience with network monitoring and troubleshooting tools.
• Knowledge of network security best practices.
• Excellent communication and customer-facing skills.