Network Maintenance Engineer (near Jurong East MRT)

MAESTRO HUMAN RESOURCE PTE. LTD.; Singapore; Sur place; SGD 42 000 - 64 000; Plein temps

Résumé du poste

MAESTRO HUMAN RESOURCE PTE. LTD. is seeking a Network Maintenance Engineer in Singapore. You will operate, monitor and maintain the network infrastructure, including switches, routers, firewalls and wireless equipment, ensuring stable service delivery.

You will analyze logs, resolve incidents per SLA, and coordinate firmware upgrades, patches and security updates. AWS cloud networking experience is preferred; strong coordination with vendors and teams is essential.

Qualifications

• Diploma or degree in a related discipline.
• 1+ year of experience in network operation, maintenance and support.
• Certifications such as CCNA/CCNP or AWS Networking are advantageous.
• Experience with AWS cloud networking (VPC, Direct Connect, transit gateway) is preferred.
• Strong analytical, troubleshooting and communication skills.

Responsabilités

• Perform routine operation, monitoring and preventive maintenance of network infrastructure.
• Monitor performance, availability and capacity to ensure reliable service.
• Analyze logs to identify abnormalities and perform root cause analysis.
• Respond to incidents and resolve issues per SLAs.
• Plan firmware upgrades, patches and security updates for devices.
• Support change management, including impact assessment and rollback planning.
• Maintain network documentation and incident logs.
• Coordinate with vendors and internal teams for troubleshooting.
• Support AWS cloud networking and connectivity between on-prem and cloud.
• Participate in on-call support and maintenance outside business hours.

Connaissances

TCP/IP

Routing & Switching

VLAN

Firewall

VPN

Wireless Networks

Network Security

Troubleshooting

Incident management

Monitoring tools

Formation

Diploma or Degree in Computer Engineering / IT / CS / Telecommunications

Outils

Network monitoring tools

Log analysis

Description du poste

Network Maintenance Engineer

Responsibilities:

• Perform routine operation, monitoring, and preventive maintenance of network infrastructure, including switches, routers, firewalls, wireless equipment, and network management systems.
• Monitor network performance, availability, and capacity to ensure stable and reliable service delivery.
• Analyze network logs to identify abnormalities, diagnose issues, and perform root cause analysis.
• Respond to and resolve network incidents, service disruptions, and performance degradation in accordance with established SLAs.
• Plan, coordinate, and execute firmware upgrades, software patching, and security updates for network devices.
• Support change management activities, including impact assessment, implementation, validation, and rollback planning.
• Maintain network documentation, configuration records, maintenance reports, and incident logs.
• Coordinate with vendors, stakeholders, and internal support teams for technical troubleshooting and issue resolution.
• Support and maintain AWS cloud networking infrastructure and connectivity between on-premises and cloud environments.
• Participate in on-call support and scheduled maintenance activities outside normal working hours when required.

Requirements

• Diploma or Degree in Computer Engineering, Information Technology, Computer Science, Telecommunications, or a related discipline.
• Minimum 1 years of experience in network operation, maintenance, and support.
• Candidates with no experience are welcome to apply
• Strong knowledge of TCP/IP, Routing & Switching, VLAN, Firewall, VPN, Wireless Networks, and Network Security.
• Hands-on experience in network troubleshooting, incident management, and root cause analysis.
• Experience with network monitoring tools, log analysis, and performance monitoring.
• Experience in firmware upgrades, software patch management, and network change implementation in production environments.
• Preferred experience in AWS Cloud networking services, including VPC, Route Tables, Security Groups, Network ACLs, Transit Gateway, Site-to-Site VPN, Direct Connect, and hybrid cloud networking.
• Good analytical, troubleshooting, and communication skills.
• Ability to work independently and effectively coordinate with multiple stakeholders.
• Relevant certifications such as CCNA, CCNP, AWS Certified Advanced Networking, AWS Solutions Architect Associate, or equivalent will be an added advantage.
• 5 day week @ near Jurong East MRT
• Singaporeans only