Associate Network Security Engineer (1 Year Contract)

MORGAN MCKINLEY PTE. LTD.; Singapore; On-site; SGD 72,000 - 110,000; Full time

Job summary

MORGAN MCKINLEY PTE. LTD. is seeking an Associate Network Security Engineer to support and maintain infrastructure operations within a government technology environment. You will monitor performance, resolve complex issues and guide a small team to implement projects on time and budget.

The role requires on-call standby with varied shifts, including nights, weekends and holidays, and offers opportunities to lead infrastructure improvements and vendor coordination in a dynamic government setting.

Qualifications

• Bachelor degree in Computer Engineering, Computer Science, or equivalent.
• CCNA/CCNP; ITIL v3/v4 preferred.
• Minimum 3 years' experience in network administration and IT infrastructure.

Responsibilities

• Support infrastructure operations and maintenance of network systems.
• Lead design, installation, migration and integration of infrastructure.
• Monitor performance, troubleshoot issues and resolve incidents.
• Manage vendor relationships and ensure SLA compliance.

Skills

Network Administration

Incident Management

Vendor Management

Stakeholder Management

Firewall Experience

24/7 Standby

Troubleshooting

Education

Bachelor in Computer Engineering or Computer Science

Tools

Algosec

Cisco Switches

NAC

WLC

F5

Fortinet

Job description

Job Overview

You will be deployed to our client who is a leading government technology agency driving digital transformation and innovation in the healthcare sector. The Associate Network Security Engineer supports and maintains infrastructure operations, monitors infrastructure performance and resolution of technical problems. He/She leads high impact projects, prioritises and assigns tasks to ensure that team's resources are used effectively and that infrastructure projects are implemented in accordance with plans and budgets. Identify and resolve highly complex or specialised issues that may require the establishment of new techniques and processes. He/She anticipates internal and/or external business challenges and/or regulatory issues; recommends improvements. Required to be on standby with on-call availability with varied shifts including nights, weekends and holidays. Apply a critical and analytical approach to resolving technical problems. Able to work well with the team and guide them to ensure infrastructure projects are well implemented.

Responsibilities

Project & Continuous Improvement

• Support technical system analysis to determine the extent to which solutions perform "as required" to ensure that future solutions meet anticipated demand
• Support the design and implementation of infrastructure solutions that adhere to current architecture standards
• Lead the design installations, system migration and integration
• Lead the testing and handover of implemented infrastructure solution

Support infrastructure operations

• Support delivery of optimal infrastructure operations
• Create documents on administration, installation, configuration and troubleshooting
• Apply diagnostic tools to perform technical analysis of complex software, hardware and infrastructure equipment
• Support the development of report on infrastructure capabilities and limitations

Maintain infrastructure

• Perform activities related to ongoing maintenance of network infrastructure
• Assist with the implementation of agreed infrastructure changes and maintenance routines
• Develop report on performance and availability of infrastructure systems by review of service uptime, utilisation, throughput etc.

Optimise infrastructure performance

• Perform ongoing tuning and optimisation of network infrastructure hardware and software components such as updates and upgrades
• Participate in infrastructure development activities
• Assist with infrastructure testing and implementation
• Gather performance and data usage statistics for capacity planning and reporting
• Assist with piloting of new tools, technologies, and/or processes

Resolve incidents

• Support problem/issue identification and resolution
• Escalate problems/issues
• Support simulation of user problems to resolve operating difficulties
• Diagnose problem source through discussions with users
• Recommend system modifications to reduce user problems
• Support planned maintenance events, system backup processes and disaster recovery drills
• Support implementation of preventive solutions

Vendor management

• Manage vendors & external parties to ensure deliveries & SLA

Requirements

• Bachelor in Computer Engineering, Computer Science, or equivalent
• CCNA/CCNPcertification; ITIL v3/v4 certified preferred
• Minimum 3 years' experience in Network Administration, IT infrastructure, network monitoring and incident management
• Experience in Firewall L2 support; Algosec experience is an advantage
• Strong stakeholder and vendor management skills
• Experience in tech refresh / new facility implementation is an advantage
• Strong knowledge of wired & wireless network technologies
• Hands-on experience with Cisco Switches, NAC, WLC and F5
• Minimum 1 year's Enterprise Firewall experience, with Fortinet preferred
• Able to participatein 24/7 rotating standby with a team of 3 engineers
• Experience supporting KTLO and agency firewall operations