Museum Visitor Services Supervisor

ADECCO PERSONNEL PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local recruitment agency in Singapore is seeking a passionate individual to manage operations across two museum sites. The role includes leading a team of associates, ensuring smooth visitor experiences, and addressing operational challenges. Candidates should have at least 2 years in customer service, excellent communication skills, and flexibility in dealing with customers. Compensation is up to $3300, with working hours from 9:30am to 7:30pm, including weekends.

Qualifications

• Strong interpersonal skills, preferably bilingual.
• Experience of 2 years in frontline/customer service, preferably in hospitality.
• Flexible in customer interactions in a front-facing role.

Responsibilities

• Manage daily operations across two museum sites for a smooth visitor experience.
• Lead and support a team of 10 associates including training and performance handling.
• Prepare and submit monthly revenue reports.

Skills

Interpersonal skills

Bilingualism

Microsoft Office proficiency

Point of Sale Systems

Digital technologies

Service delivery

Problem resolution

Service recovery

Telephone etiquette

Communication skills

Tools

Point of Sale Systems

Digital technologies

Job description

A local recruitment agency in Singapore is seeking a passionate individual to manage operations across two museum sites. The role includes leading a team of associates, ensuring smooth visitor experiences, and addressing operational challenges. Candidates should have at least 2 years in customer service, excellent communication skills, and flexibility in dealing with customers. Compensation is up to $3300, with working hours from 9:30am to 7:30pm, including weekends.