Multinational & Captive Fronting Solutions Lead – Asia

Chubb Life Fund; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

Chubb Asia Pacific Pte. Ltd. is seeking a Global Services & Captive Fronting Solutions Manager, Asia, to lead the management of multinational and captive programs and to ensure timely, high-quality servicing for major accounts.

You will engage with clients and brokers to position Chubb as a leader in multinational programs, develop profitable growth opportunities, and oversee a cross-functional team across underwriting, sales and operations in a multi-country environment.

Qualifications

• At least 10 years’ experience in underwriting, broking, multinational servicing or a related insurance leadership role.
• Good knowledge of multinational insurance programmes, captive solutions, fronting structures and the broking environment.
• Proven ability to lead and influence members of a team and drive customer service excellence.

Responsibilities

• Drive growth of the multinational and captive portfolio through client and broker engagement.
• Lead or support client and broker meetings, stewardship sessions and new business pitches.
• Promote Chubb’s multinational programme and captive fronting capabilities in the market.
• Identify and develop new business opportunities with underwriters and sales teams.
• Support profitable growth through cross-sell, renewal strategy and opportunity conversion.
• Own service excellence across allocated accounts, including SLA management, query resolution and quality control.
• Ensure programmes are implemented and maintained to agreed service standards and corporate guidelines.
• Build and maintain strong relationships with clients, brokers, Chubb offices and other internal stakeholders.
• Support captive programme management, including RFPs, account servicing and alternative risk structures.
• Work with Legal, Compliance, Credit Management and other specialist teams on technical and operational matters.
• Act as a technical focal point for multinational programme matters and support compliance with internal and external requirements.
• Contribute to the development of underwriting processes, protocols and service propositions.
• Lead continuous improvement initiatives to enhance the customer journey, operating model and SOPs.
• Coach, develop and support team members to ensure strong performance and alignment to Chubb values.

Skills

Multinational programmes

Captive solutions

Team leadership

Stakeholder management

Underwriting knowledge

Client & broker engagement

Compliance knowledge

Education

Bachelor's degree

Job description

Chubb Asia Pacific Pte. Ltd. is seeking a Global Services & Captive Fronting Solutions Manager, Asia, to lead the management of multinational and captive programs and to ensure timely, high-quality servicing for major accounts.

You will engage with clients and brokers to position Chubb as a leader in multinational programs, develop profitable growth opportunities, and oversee a cross-functional team across underwriting, sales and operations in a multi-country environment.