Motor Claim Advisor (Accident)

Lion City Rentals Pte Ltd; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

Lion City Rentals Pte Ltd is seeking a diligent Claims Administrator to manage vehicle accident claims, coordinate repairs, and ensure all documents, job cards and invoices are properly processed at our Singapore location.

The role requires strong administrative and communication skills, a Class 3 driving license, and the ability to liaise with insurers and customers. You will update on progress and ensure timely completion of repairs.

Qualifications

• Min 3 years of relevant working experience in vehicle accident claims.
• Possess class 3 driving license is a must.
• Able to articulate issues, analyse and identify problem, and provide solution.
• Strong administrative and co-ordination skills.
• Excellent communication skills couples with good working attitudes.

Responsibilities

• Manage vehicle accident claims.
• Ensure all accident cars are repaired as scheduled and recommended by surveyor.
• Ensure all documents such as job cards, files and reports are raised, and jobs are invoiced.
• Ensure discharge forms are duly approved and signed off before release of vehicles.
• Follow up with insurance company and customer for payment.
• Maintain insurance claims reports and perform claim analysis for management reporting.
• Monitor aging report and highlight cases that have settlement issues, loss of used, etc.
• Administer and maintain all documents pertaining to cost, claims and vehicle history.
• Liaise with other department to ensure customer’s needs are meet.
• Update customers on repair progress and expected completion date.

Skills

Administrative skills

Coordination

Communication skills

Problem solving

Education

Nitec/Higher Nitec/O-level

Job description

Job Responsibilities:

• Manage vehicle accident claims.

• Ensure all accident cars are repaired as scheduled and recommended by surveyor.

• Ensure all documents such as job cards, files and reports are raised, and jobs are invoiced.

• Ensure discharge forms are duly approved and signed off before release of vehicles.

• Follow up with insurance company and customer for payment.

• Maintain insurance claims reports and perform claim analysis for management reporting.

• Monitor aging report and highlight cases that have settlement issues, loss of used, etc.

• Administer and maintain all documents pertaining to cost, claims and vehicle history.

• Liaise with other department to ensure customer’s needs are meet.

• Update customers on repair progress and expected completion date.

Requirements:

• Nitec/ Higher Nitec/ ‘O’ level or above.

• Min 3 years of relevant working experience in vehicle accident claims.

• Possess class 3 driving license is a must.

• Able to articulate issues, analyse and identify problem, and provide solution.

• Able to carry out accident claim quotations and liaise with insurance companies on claim status.

• Strong administrative and co-ordination skills.

• Excellent communication skills couples with good working attitudes.

Working Location:

No 4 Jalan Besut Singapore 619557.