MNC Bank Admin Support & Customer Experience Executive #HDCA

Recruit Express Pte Ltd; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a motivated individual to join our banking operations and customer service support team. You will provide administrative and operational support to ensure daily banking processes run smoothly and help customers with enquiries in a professional manner.

Ideal candidates are organized, detail-oriented, able to multitask in a fast-paced environment, and proficient with Microsoft Office.

Qualifications

• Strong communication, interpersonal and customer service skills.
• Good organisational skills with attention to detail and accuracy.
• Ability to manage multiple tasks in a fast-paced environment.
• Proactive attitude and willingness to learn and contribute to team success.
• Proficiency in Microsoft Office applications is an advantage.

Responsibilities

• Provide administrative and operational support to ensure daily banking processes run smoothly.
• Attend to customer enquiries professionally and provide timely, helpful assistance.
• Assist with documentation, data entry, record maintenance and verification of information.
• Process requests and update customer records accurately in accordance with procedures.
• Coordinate with internal departments to resolve enquiries and follow up on outstanding matters.
• Maintain documentation and ensure compliance with operational guidelines and confidentiality requirements.

Skills

Communication

Customer service

Organization

Attention to detail

Multitasking

Tools

MS Office

Data entry

Job description

Make an Impact in Banking Operations & Customer Service!

Looking for an opportunity to build your career in the banking industry? Join a dynamic team where you can develop your administrative and customer service skills while supporting the smooth day-to-day operations of a leading banking organisation.

What You'll Be Doing

• Provide administrative and operational support to ensure daily banking processes run smoothly.


• Attend to customer enquiries professionally and provide timely, helpful assistance.


• Assist with documentation, data entry, record maintenance and verification of information.


• Process requests and update customer records accurately in accordance with established procedures.


• Coordinate with internal departments to resolve enquiries and follow up on outstanding matters.


• Maintain proper documentation and ensure compliance with operational guidelines and confidentiality requirements.

What We're Looking For

• Strong communication, interpersonal and customer service skills.


• Good organisational skills with a keen eye for detail and accuracy.


• Ability to manage multiple tasks and work effectively in a fast-paced environment.


• A proactive attitude with a willingness to learn and contribute to team success.


• Proficiency in Microsoft Office applications is an advantage.

Why Consider This Opportunity?

• Gain valuable exposure to banking operations and customer service.


• Develop transferable skills in administration, communication and stakeholder management.


• Work in a structured professional environment with opportunities to broaden your experience.