Middleware Support Engineer: Secure File Transfer (MFT)

OCBC Bank; Singapore; On-site; SGD 90,000 - 150,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits to suit lifestyle

Industry-leading learning and devopOp0

Job summary

OCBC Bank is seeking an experienced Middleware Support professional to provide L1/L2 operational support for enterprise Managed File Transfer platforms. You will administer IBM Connect:Direct environments and ensure secure, reliable file transfers across internal systems and external partners.

Responsibilities include encryption services (SFTP, SSH, TLS/SSL), cryptographic key management, patching, vulnerability remediation, and collaboration with infrastructure, security, and vendors to

Qualifications

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related discipline.
• Relevant certifications in Middleware, Linux, Security, Cryptography, or Managed File Transfer.
• 5+ years of experience supporting Middleware or Managed File Transfer platforms.
• Hands-on experience with IBM Connect:Direct administration and support.
• Strong knowledge of secure file transfer technologies (SFTP, FTPS, SCP, HTTPS).
• Experience with file encryption, cryptography, and PKI (PGP/GPG, SSH, TLS/SSL, certificates).
• Hands-on experience in key generation/exchange, certificate management, key rotation/renewal.
• Experience with platform patching, upgrades, and vulnerability remediation.
• Strong troubleshooting across middleware, OS, and network layers.
• Working knowledge of Windows and Unix/Linux environments (AIX, Linux, Solaris).
• Experience with scripting and automation tools.
• Able to work in a 24x7 support environment when required.

Responsibilities

• Provide L1/L2 operational support for enterprise Managed File Transfer platforms.
• Administer and support IBM Connect:Direct environments supporting mission-critical file transfer processes.
• Manage secure file transfers and troubleshoot production incidents to ensure service availability and timely issue resolution.
• Support file encryption services, including PGP, SFTP, SSH, TLS/SSL, and certificate-based security mechanisms.
• Perform cryptographic key generation, exchange, rotation, renewal, revocation, and lifecycle management activities.
• Execute middleware patching, security remediation, upgrades, and vulnerability management activities.
• Monitor platform health, file transfer performance, and operational trends to proactively identify and mitigate risks.
• Support audit, compliance, disaster recovery, and high-availability requirements.
• Collaborate with application, infrastructure, security, and external partners to onboard and support file transfer integrations.
• Drive automation and continuous service improvement initiatives.

Skills

Middleware support

Security

Troubleshooting

Scripting & automation

Windows & Unix/Linux

24x7 support

File transfer

Education

Bachelor’s degree in Computer Science / IT / Engineering

Tools

IBM Connect:Direct

PGP/GPG

SFTP/FTPS/SCP

TLS/SSL / PKI

Job description

OCBC Bank is seeking an experienced Middleware Support professional to provide L1/L2 operational support for enterprise Managed File Transfer platforms. You will administer IBM Connect:Direct environments and ensure secure, reliable file transfers across internal systems and external partners.

Responsibilities include encryption services (SFTP, SSH, TLS/SSL), cryptographic key management, patching, vulnerability remediation, and collaboration with infrastructure, security, and vendors to