Mgr Production Support Analyst, GIPS

UOB; Singapore; On-site; SGD 60,000 - 85,000; Full time

Job summary

United Overseas Bank Ltd is seeking a production support professional to manage OPEN Systems/AS4000 and related payment systems. The role requires hands-on experience, ability to write AS400 and SQL queries, and to parse logs for incident investigation.

You will perform UNIX shell scripting, operate in a fast-paced, high-pressure banking environment, and provide reliable support across UNIX/Open, AS/400 and mainframe platforms. Strong communication skills are essential.

Qualifications

• Hands-on production support experience in OPEN Systems/AS4000 or similar platforms.
• Proficient in writing AS400 and SQL queries, and parsing logs for issue investigation.
• Experience with shell scripting (UNIX) and incident investigation.
• Strong written and oral communication; ability to work under pressure in a fast-paced environment.
• 2+ years’ production support experience in banking/financial vendors across multiple technologies.
• Willingness to work across UNIX/open, AS/400 and mainframe environments.

Responsibilities

• Provide hands-on production support for OPEN Systems/AS4000 and related payment or customer information systems.
• Work in onsite 24x7 shift-support model to ensure service availability.
• Write and optimize AS400 and SQL queries; parse logs to investigate incidents.
• Develop shell scripts (UNIX) to automate tasks and improve incident response.
• Communicate effectively with users and stakeholders; adapt to evolving technologies and environments.
• Collaborate across platforms – UNIX/Open, AS/400 and mainframe – to resolve issues quickly.

Skills

OPEN Systems/AS400

UNIX Shell Scripting

SQL Queries

Log Analysis

Cross-platform adaptability

Tools

UNIX/Linux

Mainframe familiarity

Job description

Company: 1011 United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.
• Strong written, oral communication skills and able to manage user.
• Ability to easily adopt to any technology / environment.
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment.
• Willingness to work across platforms – UNIX / open, AS/400 and mainframe

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate’s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.