Merchant Sales Support (2.1K | Central)

ADECCO PERSONNEL PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking a sales professional to prospect and engage merchants through various channels. Responsibilities include qualifying leads, scheduling meetings, and maintaining CRM records. The ideal candidate should have experience in B2B sales, proficiency in Microsoft Office, and familiarity with CRM tools. Strong communication skills and a background in the F&B or hospitality sectors are preferred. Interested individuals should send their resumes accordingly.

Responsibilities

• Prospect and engage merchants via various outbound channels.
• Qualify inbound and outbound leads based on specific criteria.
• Schedule and book sales meetings with necessary data.
• Manage and update lead records in CRM tools.
• Collaborate with the sales team on lead quality and outcomes.
• Track outreach volume, meetings booked, and conversion rates.
• Participate in training and stay updated on offerings.

Skills

B2B sales experience

Microsoft Word/PowerPoint/Excel skills

Customer service skills

Experience in F&B or hospitality industry

Understanding of reservation systems or SaaS solutions

Experience with CRM tools

Tools

Salesforce

Streak

Job description

Main Responsibilities

• Prospect and engage merchants via cold calls, emails, LinkedIn, WhatsApp, and other outbound channels.
• Qualify inbound and outbound leads based on criteria such as profile, operational readiness, and interest in reservation or SaaS tools.
• Schedule and book sales meetings, ensuring briefing sheets include key context and data points.
• Manage and update lead records in CRM tools, maintaining a clean and accurate pipeline.
• Collaborate with the sales team on lead quality, feedback loops, and meeting outcomes.
• Track and report outreach volume, meetings booked, and conversion success rates.
• Participate in training and stay updated on offerings, competitive positioning, and market initiatives.

Skills

• Experience in B2B sales, preferably in SaaS or technology-driven products.
• Microsoft Word/PowerPoint/Excel Skills with knowledge of functions such as VLOOKUP, pivot tables
• Excellent customer service, communication and interpersonal skills
• Experience working in the F&B or hospitality industry.
• Understanding of reservation systems or SaaS solutions.
• Experience with CRM tools such as Salesforce or Streak.

Next Step

• Drop your resume and contact us to follow-up, or send your resume to [e-mail]
• Email Topic: Merchant Sales Support
• Only shortlisted candidates will be contacted

Isaac Tan Yang En

EA Licence No: 91C2918

Personnel Registration No: R24123927