Membership Consultant/Brand Ambassador

THE KINDRED SPIRIT PTE. LTD.; Singapore; On-site; SGD 22,000 - 28,000; Full time

Benefits offered by this job

Gym membership access

Commission & bonuses

Medical benefits

Course subsidy

Training & development

Job summary

Anytime Fitness is seeking a Brand Ambassador to act as the friendly face of the club, driving memberships and promoting services through in-person and online channels.

You will engage members, conduct tours, generate leads, and support marketing efforts across social media. Strong communication and a proactive, sales-driven attitude are essential.

Qualifications

• Graduate in Marketing, Business, or related fields preferred.
• Proven experience in sales and marketing, preferably in fitness.
• Fresh graduates with energy and enthusiasm are welcome.

Responsibilities

• Greet members and guests and represent the brand.
• Drive membership sales and explain options to prospects.
• Create engaging content for social media and campaigns.
• Provide member support and assist with club operations.

Skills

Outgoing personality

Excellent communication

Strong social media presence

Sales-driven

Team player

Self-motivated

Education

Graduate in Marketing or Business

Fresh graduates welcome

Job description

Position Overview

A Brand Ambassador acts as the "face" of Anytime Fitness, serving as the primary point of contact for members, guests, and potential customers. This role combines sales, marketing, and community engagement to promote gym memberships and personal training services while building a positive brand image both online and in person.

Key Responsibilities

Brand Representation & Member Engagement

• Serve as the friendly, welcoming presence that greets members and guests daily
• Represent the Anytime Fitness brand with enthusiasm and authenticity across all channels
• Build trusting relationships with potential customers through networking and word-of-mouth marketing
• Create an inviting and welcoming experience for future members
• Encourage current members to participate in club events and programs

Sales & Lead Generation

• Meet and exceed membership sales
• Conduct club tours and explain membership options and pricing plans to potential clients
• Generate and manage sales leads through outreach, follow-ups, and networking
• Educate prospects about membership benefits and personal training services
• Complete necessary paperwork, contracts, and member registration processes accurately

Marketing & Social Media

• Create and share engaging content (videos, photos, testimonials) across social media platforms (Facebook, Instagram, TikTok, etc.)
• Post about products and services online, including social media and forums
• Monitor and respond to online comments and reviews
• Assist in organizing and executing marketing campaigns and community outreach events
• Represent the club at local events, businesses, and community gatherings

Customer Service & Operations

• Provide ongoing support and motivation to help members achieve their fitness goals
• Handle initial inquiries from prospective members in person, over the phone, or via email
• Assist club management with day-to-day gym operations
• Maintain accurate records of memberships, contracts, and payment plans
• Track customer preferences and suggest advertising and positioning ideas

Qualifications

Education & Experience

• Graduate of any relevant course (Marketing, Business, or related fields preferred)
• Proven experience in sales and marketing, preferably in the fitness industry
• Fresh graduates with strong energy and enthusiasm are also welcome
• Background in fitness and wellness is a plus

Skills & Attributes

• Outgoing, friendly personality with a natural ability to connect with people
• Excellent communication and interpersonal skills
• Strong social media presence across multiple platforms
• Sales-driven mindset with a passion for meeting and exceeding targets
• Self-motivated, proactive, and detail-oriented
• Tech-savvy with proficiency in MS Office applications
• Team player who works well with others
• Passion for health and fitness (industry experience not required but beneficial)

Compensation & Benefits

• Salary Range : $2000-$2500
• Performance-based commissions and bonuses
• Gym membership access
• Training and professional development programs
• Career advancement opportunities
• Additional benefits (Medical, Course subsidy)

Work Environment

• Full-time, permanent position
• On-site work location(s) [West]
• Flexible hours may include evenings and weekends
• Fast-paced, energetic fitness environment