MDR Operations Lead — 24/7 Security Response

RESOURCE CONSULTING PTE. LTD.; Singapore; Presencial; SGD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Sygnia is seeking a Velocity Operations Team Lead to join its MDR/Incident Response practice in Singapore. You will lead a team of analysts, manage 24/7 coverage, and act as the senior escalation point for high-severity security events across multiple clients.

You will drive detection improvements, coordinate cross-region handovers, and deliver client-ready incident reports. Strong leadership and deep security operation experience are essential.

Formación

• Experience leading MDR/ SOC teams in a 24/7 environment.
• Strong knowledge of SIEM, EDR/XDR, cloud logs and investigations.
• Proven ability to mentor analysts and manage escalations.

Responsabilidades

• Lead, manage, and mentor a team of MDR Analysts with ongoing coaching.
• Oversee 24/7 Follow-the-Sun operations and shift coverage.
• Serve as senior escalation point for complex investigations and high-severity events.
• Ensure adherence to client SLAs and maintain high-quality incident reporting.
• Coordinate cross-region handovers and client communications during events.
• Improve detection logic, reduce false positives, and translate findings into new rules.
• Produce client-ready reports with timelines, root cause, and remediation.

Conocimientos

MDR/MSSP experience

Team leadership

SOC security monitoring

Incident response

24/7 operations

Cloud platforms (AWS/Azure/GCP)

SIEM/EDR/XDR

Educación

Bachelor's degree in Cybersecurity

Herramientas

SIEM

EDR/XDR

Descripción del empleo

Sygnia is seeking a Velocity Operations Team Lead to join its MDR/Incident Response practice in Singapore. You will lead a team of analysts, manage 24/7 coverage, and act as the senior escalation point for high-severity security events across multiple clients.

You will drive detection improvements, coordinate cross-region handovers, and deliver client-ready incident reports. Strong leadership and deep security operation experience are essential.