MDR Operations Lead - 24/7 Cyber Incident Response

resource consulting pte. ltd.; Shenton Way; Presencial; SGD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Sygnia, a leading cyber consulting and incident response firm, seeks a Velocity Operations Team Lead in Singapore. You will lead a skilled MDR team, ensuring 24/7 coverage and high-quality investigations across SIEM, EDR/XDR, and cloud environments.

You will communicate threats and remediation actions to clients and drive process improvements. You will mentor analysts, manage shift schedules, and serve as the senior escalation point for complex incidents, delivering client-ready reports and

Formación

• 5+ years in SOC, MDR, or MSSP environments with monitoring, investigation, detection and IR
• 1+ years leading security analysts, including mentoring and shift planning
• Strong investigation skills across SIEM, EDR/XDR, network, identity, email, cloud, and endpoint telemetry
• Experience with forensic and incident response investigations (host, network, cloud)
• Experience in 24/7 or Follow-the-Sun environments
• Excellent written and verbal English; ability to lead technical discussions with clients
• Bachelor’s degree in Cybersecurity/CS/IT or equivalent practical experience

Responsabilidades

• Lead and develop a team of MDR Analysts; provide coaching and performance feedback
• Manage 24/7 shift coverage, scheduling, and on-call allocations
• Serve as senior escalation point for complex investigations and high-severity events
• Oversee alert queues, investigation steps, and client SLA adherence
• Coordinate cross-region shift handovers and client communications during incidents
• Lead security investigations across endpoints, networks, identity, email, cloud, and applications
• Improve detection capabilities by tuning logic and incorporating threat intel
• Produce client-ready incident reports with timelines, root cause, and remediation recommendations
• Collaborate with MDR and Incident Response teams during critical events
• Develop MDR runbooks and client-specific documentation

Conocimientos

MDR/MSSP

Leadership

Investigation

SIEM

EDR/XDR

Cloud platforms

Forensic analysis

Educación

Bachelor’s degree in Cybersecurity/CS/IT

Herramientas

AWS

Azure

GCP

Descripción del empleo

Sygnia, a leading cyber consulting and incident response firm, seeks a Velocity Operations Team Lead in Singapore. You will lead a skilled MDR team, ensuring 24/7 coverage and high-quality investigations across SIEM, EDR/XDR, and cloud environments.

You will communicate threats and remediation actions to clients and drive process improvements. You will mentor analysts, manage shift schedules, and serve as the senior escalation point for complex incidents, delivering client-ready reports and