Markets Operations & Risk Control Lead

CITIBANK N.A.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Benefits offered by this job

Health and well-being programs

Paid parental leave

Learning and development resources

Generous paid time off

Volunteer opportunities

Job summary

Citi’s Markets Ops Control team in Singapore is seeking a high calibre professional to join our global operations hub. The role focuses on compliance with global and regional policies, operational risk controls, records management, and third-party governance to support trading and client services.

Ideal candidates bring 5–7+ years in Tier 1 financial institutions, strong project management and risk mindset, and proven ability to lead diverse teams.

Qualifications

• University degree or equivalent experience.
• 5–7+ years of experience in Tier 1 global financial institutions.
• Ability to work under pressure in fast-paced environments.
• Strong interpersonal skills with senior management.
• Robust risk management and control mindset.
• Excellent project management and UAT skills.
• Self-reliant problem solver with results orientation.
• Proven leadership of diverse teams.

Responsibilities

• Ensure compliance with global and regional policies with focus on Operational Risk, MCA, Information Security and Records Management.
• Manage Records Management related activities.
• Manage access reviews for the supported businesses.
• Manage Outsourcing related reviews and reporting in line with the Third-Party Management Policy.
• Manage MCA testing of the Business activities.
• Manage process reviews and provide recommendations for improvement and automation.
• Manage documentation of Continuity of Business Plans.
• Participate in and/or lead projects as assigned.
• Escalate transaction processing issues and collaborate on a solution.
• Design and analyze moderately complex reports, in coordination with standards set by direct leadership.
• Ensure processes adhere to audit and control policies.
• Perform regulatory controls, account reconciliations, and record retention activities.
• Participate in the periodic General Ledger (GL) proofing exercises.
• Overseeing and executing critical core operations activities to maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis.
• Facilitating risk close out for market transactions, as an invested Operations partner and advisor for the Organisation.
• Daily Collaboration across Global Clients, Trading, and Operations teams to provide solutions and identify/resolve root cause.
• Acting as key point of contact for the team across internal and external stakeholders.
• Identifying trends, synergies and weaknesses across products and regions.
• Recommending control enhancements as needed.

Skills

University degree

Experience

Under pressure

Interpersonal skills

Risk management

PM/UAT

Problem solving

Leadership

Education

University degree or equivalent

Job description

Citi’s Markets Ops Control team in Singapore is seeking a high calibre professional to join our global operations hub. The role focuses on compliance with global and regional policies, operational risk controls, records management, and third-party governance to support trading and client services.

Ideal candidates bring 5–7+ years in Tier 1 financial institutions, strong project management and risk mindset, and proven ability to lead diverse teams.