Marketing Support Manager

cambridge university press & assessment; Singapore; Hybrid; SGD 60,000 - 90,000; Full time

Job summary

Cambridge University Press & Assessment in Singapore is seeking a Marketing Support Manager to drive digital marketing activities across regions. You will plan, coordinate and deliver campaigns across web, email and social media, ensuring on-time delivery and alignment with global strategies.

The role requires collaboration with global, regional and local teams, managing content, assets and campaigns, and supporting paid digital activities while upholding brand and compliance standards.

Qualifications

• Experience planning and delivering digital marketing campaigns across multiple regions.
• Ability to manage content updates and ensure brand/compliance standards.
• Experience supporting paid digital campaigns and event/webinar coordination.

Responsibilities

• Coordinate and deliver digital marketing campaigns across web, email and social media.
• Manage content updates and ensure brand/compliance standards are met.
• Support paid digital campaigns through setup, tracking and optimisation.
• Coordinate webinars, virtual events and other digital promotional activities.
• Track and report on traffic, engagement and conversions.
• Collaborate with global, regional and local teams to align priorities.
• Provide digital assets, toolkits, and guidance to stakeholders.
• Document best practices and contribute to process improvements.

Skills

Digital marketing operations

Cross-regional collaboration

Project coordination

Content updates

Tools

CMS platforms

Social media management tools

Analytics dashboards

Canva

HubSpot

Adobe Creative Suite

Job description

Job Title: Marketing Support Manager

Salary: Competitive

Location: Singapore

Contract: Permanent

Hours: Full Time

If you thrive in a fast‑paced environment where digital marketing, stakeholder collaboration, and operational excellence come together, this could be your next step. Join a team that connects learners, educators, and partners across regions — and helps shape meaningful digital engagement worldwide.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

This is an exciting opportunity to join us as a Marketing Support Manager, where you will play a key role in delivering effective digital marketing activity across diverse and high‑growth markets.

About The Role

In this role, you will support the planning, coordination, and delivery of digital marketing activities across multiple regions, ensuring campaigns run smoothly, on time, and to a high standard. You will help drive awareness, engagement, and lead‑generation outcomes while maintaining alignment with global strategies.

Key responsibilities include:

• Coordinating and delivering digital marketing campaigns across web, email, and social media channels.
• Managing content updates and ensuring brand and compliance standards are met.
• Supporting paid digital campaigns through setup, tracking, and optimisation.
• Coordinating webinars, virtual events, and other digital promotional activity.
• Tracking performance metrics such as traffic, engagement, and conversions.
• Working closely with global, regional, and local teams to align campaign priorities.
• Providing digital assets, toolkits, and guidance to internal stakeholders and partners.
• Contributing to process improvements and documenting best practices.

This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face‑to‑face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long‑term health condition.

About You

You’ll be someone who enjoys working collaboratively, stays organised across multiple projects, and brings a confident, solutions‑focused approach to digital marketing operations.

You will bring experience in supporting digital marketing across different markets or channels, along with confidence using a range of digital tools such as CMS platforms, social media management tools, analytics dashboards, Canva, HubSpot, and Adobe Creative Suite. You’ll be highly organised, able to prioritise effectively and meet deadlines, and you’ll communicate clearly while working collaboratively with colleagues and partners. You’ll also be comfortable working independently, following established processes and maintaining high standards in everything you deliver.

Your application will be even stronger if you can also demonstrate the following desirable criteria:

• Experience working across culturally diverse markets.
• Familiarity with CRM systems and multi‑channel analytics.
• Understanding of regional digital behaviours and trends.

For a detailed job description, please refer to the link at the bottom of the advert on our careers site.

Rewards And Benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world‑class, flexible rewards package, featuring family‑friendly and planet‑friendly benefits.

We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will 27th September. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after the closing date.

If you are shortlisted and progressed through the stages, you can expect:

• First stage virtual interview via MS Teams.
• Shortlisted candidates will be invited for the second interview face‑to‑face at our office in Singapore.

If you require any reasonable adjustments during the recruitment process due to a disability or a long‑term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters.

Why join us

Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.