marketing Manager

cns corporate services pte. ltd.; Singapore; On-site; SGD 50,000 - 67,000; Full time

Job summary

CNS Corporate Services Pte. Ltd. is seeking a client relations specialist to engage with clients, resolve inquiries, and support sales and promotional activities.

The role includes on-site visits and event support, with a focus on building strong business relationships and delivering excellent client service. Responsibilities include maintaining records of communications, addressing client needs promptly, and providing information on company products and services to aid informed decisions.

Responsibilities

• Communicate clearly with clients to identify and address their needs and inquiries promptly
• Resolve client queries efficiently to ensure high customer satisfaction
• Maintain detailed and accurate records of all client communications and relevant information
• Build and sustain long-term business relationships with clients to support company growth
• Respond professionally and timely to client questions and requests to enhance client experience
• Provide clients with relevant information about company products and services to support their informed decisions
• Conduct on-site sales visits to engage clients and promote company offerings
• Support event operations during weekends, holidays, and after-office hours as needed to ensure smooth event execution

Job description

Company Overview

We are a full-service communications and creative agency specializing in marketing solutions, experiential creatives, stakeholder management, event activations, and marketing logistics.

Job Summary

You will engage with clients to resolve queries, build strong business relationships, and support sales and promotional activities, including on-site visits and event support.

Responsibilities

• Communicate clearly with clients to identify and address their needs and inquiries promptly
• Resolve client queries efficiently to ensure high customer satisfaction
• Maintain detailed and accurate records of all client communications and relevant information
• Build and sustain long-term business relationships with clients to support company growth
• Respond professionally and timely to client questions and requests to enhance client experience
• Provide clients with relevant information about company products and services to support their informed decisions
• Conduct on-site sales visits to engage clients and promote company offerings
• Support event operations during weekends, holidays, and after-office hours as needed to ensure smooth event execution