Maritime HR & Crewing Operations Lead

Thome Offshore Management; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Thome Offshore Management in Singapore seeks an experienced Relationship Manager to lead customer engagement within the crewing operation. You will develop client strategies, oversee service delivery with Fleet and Crewing teams, and drive onboarding for new vessels.

This role requires a minimum of five years in shipping/crewing, strong organisational skills, and the ability to manage budgets while delivering on KPIs and client expectations.

Qualifications

• Minimum 5 years’ proven track record in shipping/crewing operations.
• Excellent organisational and planning abilities.
• Strong time management and stakeholder coordination.
• Budget planning and cost awareness preferred.

Responsibilities

• Establish, maintain relationships with key customer contacts and understand their strategy and challenges.
• Collaborate with Fleet Group and Crewing Operations to ensure service delivery per contract.
• Develop onboarding plans for new clients and vessels.
• Escalate crew matters between Fleets and Crewing Operations and monitor KPIs.
• Monitor budgets and share client feedback on spend proposals.
• Support emergency contingency planning and incident reporting.

Skills

Organization

Time management

Education

University degree / Maritime College diploma

Job description

Thome Offshore Management in Singapore seeks an experienced Relationship Manager to lead customer engagement within the crewing operation. You will develop client strategies, oversee service delivery with Fleet and Crewing teams, and drive onboarding for new vessels.

This role requires a minimum of five years in shipping/crewing, strong organisational skills, and the ability to manage budgets while delivering on KPIs and client expectations.