Manager, Value Driven Outcomes Office

National University Polyclinics; Singapore; On-site; SGD 110,000 - 150,000; Full time

Job summary

National University Polyclinics invites applications for a Value Driven Outcomes (VDO) role at NUHS, splitting time 50/50 between health services research and operational analytics. You will collaborate with clinicians to generate insights that improve patient outcomes and organisational performance.

The ideal candidate holds a PhD or Master’s in data science or related fields, with SQL and Python/R expertise, Tableau experience, and a proven healthcare analytics track record.

Qualifications

• PhD or Master\u2019s degree in data science, analytics, statistics, or related field.
• Proficiency in SQL and Python/R with healthcare analytics experience.
• Hands-on experience with Tableau and Microsoft Office.
• Strong expertise in health services research, applied statistics, study design, and outcome evaluation.
• Experience developing AI/ML-driven solutions and predictive modelling.
• Proven ability to manage end-to-end projects and communicate with stakeholders.
• Healthcare setting experience (45 years) is advantageous.

Responsibilities

• Research: collaborate with healthcare professionals to formulate ideas, design studies, and analyze datasets using statistics and ML.
• Operations: support descriptive analytics and quality improvement projects to embed data-driven decision-making in daily operations.

Skills

SQL

Python/R

Tableau

AI/ML

Health services research

Study design

Data analysis

Stakeholder management

Communication skills

Multitasking

Education

PhD or Master\u2019s

Tools

Tableau

Microsoft Office

Job description

Overview

Join the Value Driven Outcomes (VDO) office at NUHS, where data meets meaningful impact. In this dual-focus role, you will split your time equally between driving health services research (50%) and supporting operational analytics work (50%). You will collaborate with clinicians and healthcare professionals to generate insights that improve patient outcomes and organisational performance.

Key Responsabilities

Research
You will partner with healthcare professionals to formulate research ideas, design studies, and analyse complex healthcare datasets using statistical and machine learning methods. Your work will contribute to conference presentations and peer-reviewed journal publications, representing NUHS on the broader research stage.

Operations
You will support the VDO office with descriptive analytics, quality improvement projects, and related administrative work, ensuring data-driven decision-making is embedded in day-to-day operations.

Requirements

• PhD or Master's degree in Data Science, Business Analytics, Statistics, Mathematics, or a related discipline
• Proficiency in SQL and Python/R, with experience applying analytical frameworks to healthcare problems
• Hands-on experience with Tableau and Microsoft Office applications
• Strong expertise in health services research, applied statistics, study design, and outcome evaluation
• Demonstrated ability to develop and implement AI/ML-driven solutions, including predictive modelling
• Proven track record of independently managing end-to-end projects — from conceptualisation through to implementation
• Excellent stakeholder management, communication, and interpersonal skillsAbility to multitask, work under pressure, and meet tight deadlines
• A problem-solving mindset with strong attention to detail
• 4–5 years of experience in a healthcare setting is an advantage