Manager/Senior Manager, Sector Planning, Policy and Ecosystem Development (ICPD)

WSG Workforce Singapore Agency; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Workforce Singapore Agency is seeking a policy and planning professional to support the strategic planning, policy, innovation and ecosystem development for the Careers and Employment Services sector in Singapore.

The role combines sector planning, policy research and incubation of new ideas to strengthen CES ecosystem effectiveness. You will collaborate with internal and external stakeholders to identify issues, develop strategies and translate insights into actionable initiatives.

Qualifications

• Ability to frame issues, develop options and recommend decisions.
• Experience translating research into policy recommendations.
• Experience engaging diverse stakeholders to build alignment.
• Strong written communication for briefs, submissions and decks.

Responsibilities

• Support development and implementation of sector strategies and plans for the CES ecosystem.
• Conduct environmental scanning, policy research and sector analysis on trends affecting career planning and workforce development.
• Develop planning frameworks, KPIs and monitoring mechanisms to track outcomes.
• Lead ideation and incubation efforts to explore new concepts and service models.
• Provide secretariat support for meetings, platforms and governance processes.

Skills

Policy & Strategic Planning

Industry Development

Research & Sense-Making

Stakeholder Engagement

Management Writing

Project & Secretariat Management

Data-Informed Planning

Analytical Skills

Team Collaboration

Education

Degree in Public Administration or Policy Studies

Tools

Microsoft Office

PowerPoint

Job description

What the role is

You will support SWDA’s strategic planning, policy, innovation and ecosystem development efforts for the Careers and Employment Services (CES) sector. The role combines sector planning and analysis with the incubation of new ideas and approaches to strengthen the effectiveness of the CES ecosystem. You will work with internal and external stakeholders to identify emerging issues, develop strategies and recommendations, and translate insights into actionable initiatives and improvements.

What you will be working on

Sector Planning & Strategy Support the development and implementation of sector strategies and plans to strengthen the CES ecosystem. Conduct environmental scanning, policy research and sector analysis on emerging trends affecting career planning, employment services, and workforce development. Analyse and synthesize research findings, data and stakeholder inputs to identify key issues, implications and strategic insights to support planning and decision-making.

Develop planning frameworks, implementation approaches, performance indicators and monitoring mechanisms to track outcomes and impact of the sector strategies. Review policies, processes and programmes to provide recommendation to address implementation gaps and areas for improvement. Develop briefing materials, presentations, papers and recommendations for management consideration.

Innovation & Incubation Conduct ideation, incubation and experimentation efforts to explore new approaches, partnerships and service models that strengthen the CES ecosystem. Translate insights from pilots and experimentation into recommendations for policy, programme and ecosystem improvements. Collaborate with internal and external stakeholders to co-design, prototype and test new concepts, initiatives and interventions.

Secretariat & Corporate Support Provide secretariat support for management meetings, inter-agency platforms, working groups and committees where required. Coordinate meeting logistics, prepare agendas and papers, document key discussions and follow up on action items. Support corporate and divisional planning processes, including workplan development, KPI monitoring, management reporting and governance requirements.

What we are looking for

Candidates Requirement:

• Policy and Strategic Planning: Able to frame issues, identify trade-offs, develop options and prepare recommendations that support management decision-making.
• Industry Development: Able to understand sector needs, engage ecosystem stakeholders and translate insights into strategies, interventions or implementation plans.
• Research and Sense-Making: Skilled in gathering, analysing and interpreting research, data and stakeholder inputs to surface the ‘so what’ and policy implications.
• Stakeholder Engagement: Confident in engaging agencies, employers, training providers, external and internal stakeholders to build alignment and obtain useful ground insights.
• Management Writing: Able to prepare crisp briefing notes, submissions, decks and papers that clearly explain context, analysis, options and recommendations.
• Project and Secretariat Management: Able to coordinate consultations, meetings, workstreams, timelines, deliverables and follow-up actions across multiple stakeholders.
• Data-Informed Planning: Able to work with analysts and programme teams to define metrics, track outcomes and use evidence to support planning decisions.
• Relevant experience in policy, strategic planning, industry development, sector engagement, public administration, programme management, manpower/workforce planning or related work.
• Strong analytical and research skills, with the ability to structure ambiguous issues and synthesise complex information into clear recommendations.
• Experience supporting sector plans, transformation maps, workplans, policy reviews, management submissions or inter-agency workstreams will be advantageous.
• Familiarity with Singapore’s manpower, CET, education, employment services or career guidance landscape will be advantageous.
• Proficient in Microsoft Office, especially PowerPoint, Word and Excel; familiarity with data interpretation, policy research, survey findings or sector analysis tools will be advantageous.

Successful candidates will be offered a contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you.

The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development.

Be part of the team that shapes the future of Singapore.