Manager/Senior Manager, Sector Planning, Policy and Ecosystem Development (ICPD)

Public Service Division; Singapore; On-site; SGD 78,000 - 112,000; Full time

Job summary

The Public Service Division seeks a dynamic professional to drive sector planning and strategy for the Careers and Employment Services (CES) ecosystem. You will engage diverse stakeholders, translate research into actionable policy, and lead initiatives from ideation to implementation.

You will support environmental scanning, data-informed planning, and the development of performance metrics, ensuring timely governance reporting and project coordination across workstreams.

Qualifications

• Ability to frame issues, identify trade-offs, and prepare options for decision-making.
• Understanding of sector needs and how to translate insights into strategies or plans.
• Skilled in gathering, analysing and interpreting data and stakeholder inputs to surface policy implications.
• Confident engaging agencies, employers, training providers and other stakeholders to gain insights.
• Ability to prepare crisp briefing notes, submissions, decks and papers with clear recommendations.
• Experience coordinating consultations, meetings, workstreams and action items across multiple stakeholders.
• Ability to define metrics, track outcomes and use evidence to support planning decisions.

Responsibilities

• Support sector planning and strategy development to strengthen the CES ecosystem.
• Conduct environmental scanning, policy research and sector analysis on trends affecting career planning and employment services.
• Analyse research findings and stakeholder inputs to identify issues and strategic insights for planning and decision-making.
• Develop planning frameworks, performance indicators and monitoring mechanisms for sector strategies.
• Review policies and programmes to provide recommendations for implementation improvements.
• Develop briefing materials, presentations, papers and recommendations for management consideration.
• Conduct ideation, incubation and experimentation to explore new approaches and partnerships.
• Collaborate with stakeholders to co-design and test new concepts and interventions.
• Provide secretariat support for management meetings, inter-agency platforms and committees.

Skills

Policy and Strategic Planning

Industry Development

Research and Sense-Making

Stakeholder Engagement

Management Writing

Project and Secretariat Management

Data-Informed Planning

Microsoft Office

Tools

Microsoft Office

Job description

[What the role is]

You will support SWDA’s strategic planning, policy, innovation and ecosystem development efforts for the Careers and Employment Services (CES) sector. The role combines sector planning and analysis with the incubation of new ideas and approaches to strengthen the effectiveness of the CES ecosystem. You will work with internal and external stakeholders to identify emerging issues, develop strategies and recommendations, and translate insights into actionable initiatives and improvements.

[What you will be working on]

Sector Planning & Strategy

• Support the development and implementation of sector strategies and plans to strengthen the CES ecosystem.
• Conduct environmental scanning, policy research and sector analysis on emerging trends affecting career planning, employment services, and workforce development.
• Analyse and synthesize research findings, data and stakeholder inputs to identify key issues, implications and strategic insights to support planning and decision-making.
• Develop planning frameworks, implementation approaches, performance indicators and monitoring mechanisms to track outcomes and impact of the sector strategies.
• Review policies, processes and programmes to provide recommendation to address implementation gaps and areas for improvement.
• Develop briefing materials, presentations, papers and recommendations for management consideration.

Innovation & Incubation

• Conduct ideation, incubation and experimentation efforts to explore new approaches, partnerships and service models that strengthen the CES ecosystem.
• Translate insights from pilots and experimentation into recommendations for policy, programme and ecosystem improvements.
• Collaborate with internal and external stakeholders to co-design, prototype and test new concepts, initiatives and interventions.

Secretariat & Corporate Support

• Provide secretariat support for management meetings, inter-agency platforms, working groups and committees where required.
• Coordinate meeting logistics, prepare agendas and papers, document key discussions and follow up on action items.
• Support corporate and divisional planning processes, including workplan development, KPI monitoring, management reporting and governance requirements.

[What we are looking for]

Candidates Requirement:

Requirement

Skills / Knowledge

• Policy and Strategic Planning: Able to frame issues, identify trade-offs, develop options and prepare recommendations that support management decision-making.
• Industry Development: Able to understand sector needs, engage ecosystem stakeholders and translate insights into strategies, interventions or implementation plans.
• Research and Sense-Making: Skilled in gathering, analysing and interpreting research, data and stakeholder inputs to surface the ‘so what’ and policy implications.
• Stakeholder Engagement: Confident in engaging agencies, employers, training providers, external and internal stakeholders to build alignment and obtain useful ground insights.
• Management Writing: Able to prepare crisp briefing notes, submissions, decks and papers that clearly explain context, analysis, options and recommendations.
• Project and Secretariat Management: Able to coordinate consultations, meetings, workstreams, timelines, deliverables and follow-up actions across multiple stakeholders.
• Data-Informed Planning: Able to work with analysts and programme teams to define metrics, track outcomes and use evidence to support planning decisions.

Experience / Personal Traits

• Relevant experience in policy, strategic planning, industry development, sector engagement, public administration, programme management, manpower/workforce planning or related work.
• Strong analytical and research skills, with the ability to structure ambiguous issues and synthesise complex information into clear recommendations.
• Experience supporting sector plans, transformation maps, workplans, policy reviews, management submissions or inter‑agency workstreams will be advantageous.
• Familiarity with Singapore’s manpower, CET, education, employment services or career guidance landscape will be advantageous.
• Proficient in Microsoft Office, especially PowerPoint, Word and Excel; familiarity with data interpretation, policy research, survey findings or sector analysis tools will be advantageous.

Successful candidates will be offered a contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.