Manager/Senior Manager, HR Policy & Planning

Ministry of Social and Family Development, Singapore (MSF); Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

MSF seeks a Manager/Senior Manager in the HR Policy & Planning team to develop, refine and implement HR policies and frameworks across the ministry. You will lead data-driven workforce insights and strategic planning to build a sustainable talent pipeline.

You will advise senior leaders, coordinate cross‑divisional input, and support MSF’s workforce transformation initiatives with strong analytics and stakeholder collaboration.

Qualifications

• Tertiary qualifications in Human Resources, Business Administration, or related discipline.
• Preferably 4+ years in manpower planning or strategic HRBP role.
• Proficient with Microsoft Office and data analytics tools.

Responsibilities

• Develop, review and implement HR policies and strategies.
• Lead rollout of new/ revised HR policies with change management.
• Provide expert policy advice to senior management.
• Support projects, committees and secretariat tasks.
• Oversee workforce data, dashboards and trend analyses.

Skills

Policy development

Manpower planning

Data analytics

Tableau

Power BI

SAP HR/Payroll

Stakeholder management

Analytical thinking

Education

Bachelor’s degree in HR/Business

Tools

Tableau

Power BI

SAP HR/Payroll

Job description

Join Us at MSF – A Meaningful, People-Centric Career in HR!

At MSF, our mission is to nurture and build resilient individuals, strong families, and a caring society. We offer meaningful and impactful people-centric careers in the design and delivery of policies, services and programmes. We are an all-inclusive and family friendly workplace where career growth is prioritised through a comprehensive suite of development opportunities to help our officers succeed today as well as be future-ready. We do this through various formal and informal learning and development programmes for officers to build different competencies and gain diverse work experiences within MSF, the Public as well as the Social Service Sectors.

As part of our Human Resource Division, you will join a team that is focused on transforming ourselves into trusted advisers, strategic partners, and future-enablers to deliver seamless, personalised HR experiences that attract, motivate, develop, retain quality talent, and make MSF a great place to work.

Overview:

As a Manager/Senior Manager in the HR Policy & Planning team, you will work closely with the team leader in developing, refining and implementing HR strategies and frameworks that effectively attract, motivate and retain talents within MSF.

Responsibilities:

You will be responsible for the following:

• Policy Development and Management:
  • Develop, review and implement HR policies and strategies to support the ministry in achieving its organisational objectives and workforce transformation efforts.
  • Lead rollout of new or revised HR policies in the ministry, manage change and seek stakeholders’ buy-in
• Research and Analysis:
  • Conduct HR research, benchmarking and analyse MSF’s workforce data and trends projection to make data-driven recommendations for policy decisions.
  • Oversee development and design of workforce dashboards to derive meaningful workforce trends and insights to support decision-making.
  • Drive strategic workforce planning strategies to ensure sustainable pipeline of talent with right competencies for the ministry
  • Facilitate consultations with stakeholders such as senior leadership, line divisions and partner with other strategic planning teams within MSF to gather and manage inputs to policy development, formulate and implement strategies and MSF’s workforce transformation plans.
  • Oversee tracking of manpower establishment
• Advisory to Internal Stakeholders:
  • Provide expert advice to senior management, line managers and other HR teams on policy interpretation to ensure consistency in policy application.
• Project, Committee and Secretariat Support:
  • Provide support for projects, committees, secretariat functions and any other duties as assigned by the Division.

To be successful in this role, you should possess:

• Tertiary qualifications in Human Resources, Business Administration, or a related discipline.
• Preferably at least 4 years’ experience in manpower planning or strategic HR Business Partner role
• Proficient in Microsoft Office applications and data analytics / data visualisation tools (e.g. Tableau, Power BI)
• Knowledge of SAP (HR and Payroll Systems) and familiarity with Civil Service policies will be an advantage
• Self-driven and a collaborative team player with ability to understand how HR policies connect to broader organisational goals.
• Results-oriented with a strong sense of ownership and accountability, able to multi-task and meet tight deadlines.
• Strong analytical, critical thinking and problem-solving skills with demonstrated ability to analyse complex information, question assumptions, evaluate perspectives and synthesize diverse inputs to develop sound policy recommendations
• Strong written and communication skills to communicate complex policy matters to diverse stakeholders at all levels
• Strong interpersonal skills with demonstrated ability to build influence, negotiate effectively and manage competing interests when engaging diverse stakeholders at all levels.