Manager, Risk & Compliance

SATS Ltd.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

SATS Ltd. is seeking a Risk & Compliance Manager to drive the Enterprise Risk Management and Business Continuity frameworks across diverse business units.

You will ensure consistent, effective execution, identify improvement opportunities and support cross‑functional risk initiatives. Ideal candidates bring formal risk management and internal controls experience in aviation or related sectors, plus superb communication skills to guide documentation, reporting, and training initiatives.

Qualifications

• Bachelor's degree in a relevant discipline or equivalent
• Proven experience in risk management and internal controls
• Experience in business continuity and crisis management
• Familiarity with aviation industry preferred
• Strong understanding of risk management and business continuity principles
• Proficient in Microsoft Office (Excel, PowerPoint)
• Excellent communication and facilitation skills to guide unit documentation and assessment processes

Responsibilities

• Identify practical ways to implement the ERM framework across units
• Advise on risk and controls identification and documentation
• Review internal control environments and strengthen controls
• Propose monitoring mechanisms to track key risks and control effectiveness
• Coordinate the assurance process across units and report outcomes
• Develop or guide Business Continuity Plans and testing exercises
• Advise on continuity matters during incidents
• Monitor readiness and identify improvement opportunities
• Deliver training and workshops to raise risk awareness
• Serve as the point of contact for risk and BCM matters
• Prepare materials for management and board reporting

Skills

Risk management

Internal controls

Business continuity

Crisis management

Aviation industry knowledge

MS Office

Education

Bachelor's degree

Job description

About Us

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

Job Description

About Us

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

The Risk & Compliance Manager supports the AVP, Risk & Compliance in executing the organization’s Enterprise Risk Management (ERM) and Business Continuity Management (BCM) Framework. This role is responsible for the day-to-day implementation of framework across business units, ensuring activities are carried out consistently and effectively.

Risk Management

• Identify practical, business-relevant ways to implement the ERM framework, ensuring it is fit-for-purpose and adds real value to business units rather than being a compliance exercise alone.
• Advise business units on the risks and controls identification and assessment process, and guide them in properly documenting risks, controls, and assessment outcomes.
• Review business units’ internal control environments and identify opportunities to strengthen overall internal controls.
• Propose management monitoring mechanisms to track key risks and assess the ongoing effectiveness of controls.
• Coordinate and drive the assurance process across business units, including planning, follow-up and reporting of outcomes.

Business Continuity Management

• Develop, or guide business units in developing, Business Continuity Plans (BCPs) that are practical and effective for managing a crisis.
• Coordinate and drive BCP testing and simulation exercise to improve business units’ maturity and capability in handling a crisis.
• Advise business units on business continuity matters during actual incidents.
• Monitor business continuity readiness across business units, identifying gaps and areas for improvement, and continuously look for ways to strengthen readiness.

Cross-Functional

• Deliver training and workshops, including developing communication materials, to build risk and business continuity awareness across business units.
• Serve as the point of contact for risk and business continuity related matters.
• Partner with business units to handle queries or requests from external parties.
• Prepare materials for management and board reporting as required

Key Requirements

• Bachelor's degree from a recognized institution in a relevant discipline
• Relevant experience in risk management and internal controls
• Experience in business continuity and crisis management
• Business knowledge of the aviation industry will be a preference
• Good understanding of risk management and business continuity principles
• Proficient in Microsoft Office (Excel, PowerPoint)
• Good communication and facilitation skills, with the ability to guide business units through documentation and assessment processes