Manager, Quality COE - Lab Support SDLC

MSD; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

MSD seeks an experienced Quality Leader to head Laboratory System Qualification operations in Singapore. You will oversee lifecycle management of laboratory systems, drive compliance, and lead a cross-functional team to achieve audit readiness and continuous improvement.

You will manage budgets, coordinate calibration and maintenance, and mentor staff while ensuring adherence to regulatory standards across Singapore, EU, and US markets. Join a global team delivering medicines and vaccines.

Qualifications

• Bachelor’s degree or proven relevant experience in science/engineering fields.
• Minimum 7 years of work experience in quality operations in pharmaceutical manufacturing.
• Strong knowledge of laboratory systems, calibration, maintenance, and administration.
• Experience in change and project management with ability to lead a cross-functional team.
• Experience with regulatory standards and quality systems for Singapore, EU, or US markets.
• Experience in managing budgets and controlling costs.
• Proven ability to manage and develop a team.

Responsibilities

• Oversee and lead quality initiatives to improve compliance, efficiency, and cost savings.
• Manage budgets and spending on maintenance and CAPEX.
• Ensure readiness for inspections and timely corrective actions following audits.
• Plan resource utilization to meet operational and financial targets.
• Train, coach, and develop direct reports and contractors.
• Communicate with senior stakeholders on operations and KPIs.
• Drive collaboration and culture change.
• Review and approve quality documentation including change controls and deviations.
• Maintain safety programs and safe working environment.
• Handle other duties as assigned by the reporting manager.

Skills

Analytical Method Transfer

Analytical Testing

Analytical Thinking

Budget Management

cGMP Compliance

Corrective Action Management

Driving Continuous Improvement

GMP Documentation

Inspection Readiness

Instrumentation

Laboratory Equipment Calibration

LIMS

Laboratory Operations

People Leadership

Periodic Reviews

Pharmaceutical Manufacturing

Pharmaceutical Quality Control

Project Management

Quality Initiatives

Quality Standards

Regulatory Compliance

Team Mentorship

Team Supervision

Technical Writing

Education

Bachelor’s degree in Science/Life Science/Pharmaceutical Science/Engineering

Tools

LIMS

Job description

Job Description

The position will play a key role in leading a team of quality specialists managing Laboratory System Qualification. The role will ensure and maintain high standards of quality and compliance within our organization. In this role, you will be responsible for the key responsibilities below

• Laboratory System Qualification
• Lead the laboratory system lifecycle management, including system qualification/retirement, commissioning/decommissioning, calibration and maintenance, system administration, and periodic reviews, in accordance with approved procedures and standard lead time.

Responsibilities

• Oversee and lead key functions and Quality initiatives to improve Quality and Safety compliance, work efficiency, and cost savings.
• Manage the financial budgets and spending on total maintenance and repair (MRO) and CAPEX.
• Ensure inspection readiness of the area for self-inspections, internal and external audits, and timely follow-up on corrective actions and commitments resulting from inspections.
• Plan and manage resource utilization to optimize efficiency, meeting operational requirements and financial budgets.
• Responsible for training, performance management, development, and coaching of direct reports/contractors.
• Manage escalations and communicate with senior stakeholders regarding operations, including financial targets and related efficiency and productivity KPIs for the team.
• Drive collaboration and promote a transformational culture change within the organization.
• Review and approve quality documentation, such as change control, deviations, protocols, and summary reports.
• Ensure consistent execution of safety programs to maintain a safe working environment.
• Any other duties as assigned by reporting manager.

Qualifications & Experience

Bachelor’s degree in Science/ Life Science, Pharmaceutical Science, Engineering or proven relevant experience.

• Bachelor’s degree in Science/ Life Science, Pharmaceutical Science, Engineering or proven relevant experience.
• Minimum 7 years of applied professional work experience in the quality operations in pharmaceutical manufacturing.
• Strong knowledge of laboratory systems, calibration, maintenance, and administration.
• Demonstrated experience in change and project management with ability to lead a cross functional high-performance team.
• Experience and expert knowledge of regulatory standards, compliance procedures and quality systems especially for Singapore, EU or US markets.
• Experience in managing financial budgets and controlling costs.
• Proven ability to manage and develop a team.

Personal Qualities

• Demonstrated people management skills and ability to influence/collaborate with stakeholders at senior levels.
• Customer focus with strong business acumen and continuous improvement mindset.
• Strategic and critical thinking mindset with a collaborative and problem-solving attitude.
• Strong communication and interpersonal skills.
• Attention to detail and ability to prioritize tasks effectively.
• Passionate in coaching and mentoring with a focus on creating an inclusive quality culture.

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the frontier of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

Required Skills

Analytical Method Transfer, Analytical Testing, Analytical Thinking, Budget Management, cGMP Compliance, Corrective Action Management, Driving Continuous Improvement, GMP Documentation, Inspection Readiness, Instrumentation, Laboratory Equipment Calibration, Laboratory Information Management System (LIMS), Laboratory Operations, People Leadership, Periodic Reviews, Pharmaceutical Manufacturing, Pharmaceutical Quality Control (QC), Project Management, Quality Initiatives, Quality Standards, Regulatory Compliance Consulting, Team Mentorship, Team Supervision, Technical Writing

Employee Status

Regular

Flexible Work Arrangements

Not Applicable

Job Posting End Date

08/31/2026

A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID

R394569