Manager Product Delivery

Capital One Group; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Job summary

Capital One Group in Singapore seeks a Manager, Product Delivery to lead payments product delivery for the APAC region, aligning with partner needs and sales goals. You will drive the product strategy, coordinate across business partners, and ensure effective delivery of initiatives.

You will coordinate external consultants, vendors, and labs, coach teams on risk management, and represent DFS at industry events with SME-level presentations for internal and external stakeholders.

Qualifications

• Bachelor's degree required in IT, engineering, or business administration.
• Minimum 8 years of experience in cards payments, product management, or related fields.
• Experience in Asia Pacific region is a plus.

Responsibilities

• Lead strategic and ongoing payments products delivery for the region.
• Define market requirements with business partners and align product roadmap.
• Support sales teams to promote products and services to clients.
• Manage relationships with external consultants, vendors and labs to enable support.
• Develop teams to identify, manage, and escalate risk; coach on risk management.
• Represent DFS at industry events and deliver SME-level presentations.

Skills

Product management

Client management

Strategic planning

Education

Bachelor's degree in IT / Engineering / Business Administration and Management

Job description

## Manager Product DeliveryApply: Singapore: Full time: Posted Today: R1002125Singapore GEO (92701), Singapore, Singapore,Manager Product Delivery**What You’ll Do** Responsible for leading strategic and ongoing activities for all payments products delivery. This role involves working closely with business partners to identify market requirements to be incorporated into the product, and providing support to the sales teams as they promote our products and services to clients. Additionally, you will be responsible for managing activities with external consultants, terminal manufacturers, card manufacturers, personalization bureaus, testing labs, and test tool vendors to help enable support. You will develop and coach teams to be able to identify, manage, and escalate risk, and effectively manage risk within the teams you oversee. **What we’re looking for** * Ensure product implementation goals are met by creating/managing a clear strategy and implementation prioritization for the region, and by providing SME support to internal and external partners to deliver against the strategy.* Responsible for product delivery approach for region across key business partners, and manage clear communications around progress against strategy.* Manage relationships with DFS partners to ensure the product delivery processes are effective.* Set regional priorities for incentives and ensure tracking to incentive goals.* Identify opportunities to deliver training or provide other regionally-specific support materials such as client-facing presentations.* Represent DFS at industry and client events and prepare and deliver SME-level presentations to all levels of internal and external management. **Basic Qualifications*** Bachelor's Degree in Information Technology, Engineering, Business Administration and Management* Minimum 8 years of experience in cards payment business preferably product management & consulting, network / card operations or network / card technology function. **Preferred Qualifications*** Product Management & Consulting / Client Management in card payment industry across Asia Pacific Region in business-to-business setting.***Capital One will consider sponsoring a new qualified applicant for employment authorization for this position***