Manager Product Delivery

Capital One National Association; Singapore; On-site; SGD 120,000 - 210,000; Full time

Job summary

Singapore GEO (92701), Singapore, Singapore, Manager Product Delivery is responsible for leading strategic and ongoing activities for all payments products delivery. You will work closely with business partners to identify market requirements and support sales teams while coordinating with external vendors to enable delivery.

You will develop and coach teams to identify and elevate risk, ensuring effective risk management across the region and regions served.

Qualifications

• Bachelor's degree in IT / engineering / business administration or management.
• Minimum 8 years in cards payment, product management or consulting.
• Experience with network/card operations or card technology functions is preferred.

Responsibilities

• Lead strategic and ongoing activities for all payments products delivery.
• Collaborate with business partners to translate market needs into the product roadmap.
• Coordinate with external consultants, terminal/card manufacturers, and labs to enable delivery.
• Develop and coach teams to identify, manage, and elevate risk within the group.

Skills

Product delivery leadership

Stakeholder management

Cross-functional collaboration

Risk management

Education

Bachelor's Degree in Information Technology, Engineering, Business Administration and Management

Job description

Singapore GEO (92701), Singapore, Singapore, Manager Product Delivery

What You'll Do

Responsible for leading strategic and ongoing activities for all payments products delivery. This role involves working closely with business partners to identify market requirements to be incorporated into the product, and providing support to the sales teams as they promote our products and services to clients. Additionally, you will be responsible for managing activities with external consultants, terminal manufacturers, card manufacturers, personalization bureaus, testing labs, and test tool vendors to help enable support. You will develop and coach teams to be able to identify, manage, and elevate risk, and effectively manage risk within the teams you oversee.

What we're looking for

• Ensure product implementation goals are met by creating/managing a clear strategy and implementation prioritization for the region, and by providing SME support to internal and external partners to deliver against the strategy.
• Responsible for product delivery approach for region across key business partners, and manage clear communications around progress against strategy.
• Manage relationships with DFS partners to ensure the product delivery processes are effective.
• Set regional priorities for incentives and ensure tracking to incentive goals.
• Identify opportunities to deliver training or provide other regionally-specific support materials such as client-facing presentations.
• Represent DFS at industry and client events and prepare and deliver SME-level presentations to all levels of internal and external management.

Basic Qualifications

• Bachelor's Degree in Information Technology, Engineering, Business Administration and Management
• Minimum 8 years of experience in cards payment business preferably product management & consulting, network / card operations or network / card technology function.

Preferred Qualifications

• Product Management & Consulting / Client Management in card payment industry across Asia Pacific Region in business-to-business setting.

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

Capital One is committed to diversity in the workplace.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities.