Manager, Partner Engagement

AGENCY FOR INTEGRATED CARE PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

AGENCY FOR INTEGRATED CARE PTE. LTD. in Singapore is seeking an Account Manager to build partner capabilities, deepen impact, and align with MOH and AIC strategies. You will engage Community Care Partners, understand their needs, and drive collaborative growth.

The role involves developing partners, supporting service management, compliance, and operations, and coordinating with stakeholders to advance programs. Excellent communication and 8+ years of experience required.

Qualifications

• Degree in any discipline.
• Minimum 8 years of relevant healthcare or community care experience, with 2 years in a managerial capacity.
• Competency in basic statistics and MS Office applications.
• Excellent communication, interpersonal skills and ability to work with diverse stakeholders.
• Strong written communication and analytical skills.
• Pleasant personality with passion for engaging and supporting Partners in the Community Care Sector to succeed.

Responsibilities

• Build and maintain strong relationships with Community Care Partners to understand Partner's needs and aspiration.
• Be the primary point of contact and resource person to support Partners to navigate policies, schemes, and regulations in their provision of community care services (e.g. Centre-based Care, Home Care and/or Nursing Home).
• Support Partners on service management and operations-related matters, including implementation of services/initiatives, compliance with licensing and service requirements, and co-creation of solutions.
• Support capacity development and growth of Partners in their provision of community care services.
• Assist with driving improvement in operational processes as well as delivery of care services.
• Coordinate with relevant stakeholders to facilitate Partner's participation in programmes and initiatives that will support their strategic growth.
• Maintain oversight of Partner's implementation plan, progress and depository of key information.

Skills

Stakeholder engagement

Project management

Communication

MS Office

Education

Degree in any discipline

Tools

MS Office

Job description

You will build strong relationships and trust with our sector partners, develop to be an Account Manager to build Partner's capabilities, deepen their impact and facilitate strategic alignment with MOH and AIC. The role involves partner engagement, partners development and growth which includes:

• Build and maintain strong relationships with Community Care Partners to understand Partner's needs and aspiration
• Be the primary point of contact and resource person to support Partners to navigate policies, schemes, and regulations in their provision of community care services (e.g. Centre-based Care, Home Care and/or Nursing Home)
• Support Partners on service management and operations-related matters, including implementation of services/initiatives, compliance with licensing and service requirements, and co-creation of solutions
• Support capacity development and growth of Partners in their provision of community care services
• Assist with driving improvement in operational processes as well as delivery of care services
• Coordinate with relevant stakeholders to facilitate Partner's participation in programmes and initiatives that will support their strategic growth
• Maintain oversight of Partner's implementation plan, progress and depository of key information

Job Requirements:

• Degree in any discipline
• Minimum 8 years of relevant healthcare or community care experience, preferably in stakeholder engagement, and project management with 2 years in managerial capacity
• Competency in basic statistics and MS Office applications
• Possess excellent communication, interpersonal skills & ability to work with diverse groups of stakeholders
• Has strong written communication and analytical skills
• Has a pleasant personality and passion in engaging and supporting Partners in the Community Care Sector to succeed