Manager (Ops), Network Project Office

Government Technology Agency (GovTech); Singapore; On-site; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Job summary

GovTech is seeking candidates to join the Media Policy ad Content (MPC) group in IMDA to shape policy on scams and digital harms in Singapore's telecom and media sectors. The role emphasizes policy analysis, cross‑agency collaboration and stakeholder engagement to safeguard public interest and societal values.

You will devise measures, manage grants, engage industry, and analyse policy challenges with a strong focus on proactive, data‑driven recommendations for robust, future‑proof regulations.

Qualifications

• Background in Computer Science, Engineering or Cyber-security or Public Policy.
• Other disciplines can be considered.
• Good understanding of online harms and scams in the telecom and media sector (technology, market, regulatory), digital economy, business and consumer concerns, social-economic environment in Singapore, international developments and public policy.
• Strong analytical abilities
• Excellent written and verbal communication skills
• Excellent presentation skills
• Resourceful, highly motivated, proactive self-starter with an analytical and creative mind.
• Result and stakeholder-oriented with multi-tasking capabilities
• Independent officer who is able to work well in a team and be involved in cross-team projects

Responsibilities

• Devise and implement measures to safeguard telecom and media channels against scammers.
• Propose and administer grants or programs to boost industry capabilities against scams.
• Engage industry to explore new methods and technologies to curb scams.
• Analyze policy and regulatory issues involving scams in telecom and media sectors in the near term.
• Gather perspectives from internal and external stakeholders to develop sound policy recommendations.
• Collaborate with other government agencies and industry to ensure scam mitigation measures are effective.

Skills

Analytical abilities

Communication skills

Presentation skills

Proactive mindset

Team collaboration

Education

Computer Science

Engineering

Cyber-security

Public Policy

Job description

What the role is

The Media Policy ad Content (MPC) group in IMDA ensures that media content policies and regulations are updated and remain relevant with changing media consumption patterns and advances in digital tech, and reflects societal values, maintains social cohesion and upholds public interest. Broadly, the MPC group comprises the Strategic Policy & Operations Cluster and Content & Standards

What you will be working on

Devise and implement new measures to further strengthen and safeguard our telecommunication and media channels against scammers Put up proposals and administer grants or other programs to support the industry build up capabilities to detect and disable scams Engage the industry to explore new ways and technology to help clamp down on scam Undertake robust and deep analysis of policy and regulatory issues involving scams in the telecom and media sectors in the short to medium term. Obtain multiple perspectives from internal and external stakeholders in order to develop robust and sound policy recommendations Work closely with other government agencies and Industry to ensure that mitigation measures against scam calls and messages are implemented and effective. Play an advisory role to other business units within IMDA regarding existing policy positions and new areas of policy work in the telecom and media space for scams.

What we are looking for

• Background in Computer Science, Engineering or Cyber-security or Public Policy.
• Other disciplines can be considered.
• Good understanding of online harms and scams in the telecom and media sector (technology, market, regulatory), digital economy, business and consumer concerns, social-economic environment in Singapore, international developments and public policy.
• Strong analytical abilities
• Excellent written and verbal communication skills
• Excellent presentation skills
• Resourceful, highly motivated, proactive self-starter with an analytical and creative mind.
• Result and stakeholder-oriented with multi-tasking capabilities
• Independent officer who is able to work well in a team and be involved in cross-team projects

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore.