Manager (Ops), Network Project Office

Info-communications Media Development Authority; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Info-communications Media Development Authority (IMDA) is seeking an policy-oriented professional to advance measures against telecom and media scams. The role involves analyzing regulatory issues, proposing robust policy responses, and coordinating with government agencies and industry partners.

You will work on developing new safeguards, evaluating program effectiveness, and advising IMDA teams on policy directions in the fast-changing infocomm and media landscape in Singapore.

Qualifications

• Background in Computer Science, Engineering, Cyber-security or Public Policy.
• Strong understanding of online harms and scams in telecom and media sectors.
• Strong analytical abilities.
• Excellent written and verbal communication skills.
• Excellent presentation skills.
• Resourceful, proactive self-starter with analytical and creative mind.
• Result- and stakeholder-oriented with multitasking capabilities.
• Independent and able to work well in a team on cross-team projects.

Responsibilities

• Devise and implement measures to strengthen telecom and media channels against scammers.
• Propose and administer grants or programs to build industry capabilities to detect and disable scams.
• Engage industry to explore new ways and tech to clamp down on scams.
• Conduct robust policy analysis on scams in telecom and media sectors; seek multiple perspectives.
• Collaborate with other government agencies and industry to ensure mitigation measures are effective.
• Advise other IMDA units on existing policy positions and new areas in telecom and media space for scams.

Skills

Analytical thinking

Written communication

Verbal communication

Presentation skills

Independent worker

Cross-team collaboration

Multitasking

Online harms awareness

Education

CS/Eng/Cyber/Public Policy

Job description

What the role is:

The Media Policy ad Content (MPC) group in IMDA ensures that media content policies and regulations are updated and remain relevant with changing media consumption patterns and advances in digital tech, and reflects societal values, maintains social cohesion and upholds public interest. Broadly, the MPC group comprises the Strategic Policy & Operations Cluster and Content & Standards

What you will be working on:

• Devise and implement new measures to further strengthen and safeguard our telecommunication and media channels against scammers
• Put up proposals and administer grants or other programs to support the industry build up capabilities to detect and disable scams
• Engage the industry to explore new ways and technology to help clamp down on scam
• Undertake robust and deep analysis of policy and regulatory issues involving scams in the telecom and media sectors in the short to medium term. Obtain multiple perspectives from internal and external stakeholders in order to develop robust and sound policy recommendations
• Work closely with other government agencies and Industry to ensure that mitigation measures against scam calls and messages are implemented and effective.
• Play an advisory role to other business units within IMDA regarding existing policy positions and new areas of policy work in the telecom and media space for scams.

What we are looking for:

• Background in Computer Science, Engineering or Cyber-security or Public Policy. Other disciplines can be considered.
• Good understanding of online harms and scams in the telecom and media sector (technology, market, regulatory), digital economy, business and consumer concerns, social-economic environment in Singapore, international developments and public policy.
• Strong analytical abilities
• Excellent written and verbal communication skills
• Excellent presentation skills
• Resourceful, highly motivated, proactive self-starter with an analytical and creative mind.
• Result and stakeholder-oriented with multi-tasking capabilities
• Independent officer who is able to work well in a team and be involved in cross-team projects

About Info-communications Media Development Authority

Info-communications Media Development Authority (www.imda.gov.sg) offers a rewarding career that gives you a front seat in the fast-changing infocomm media sector, where technology and content are shaping the way people view the world more than ever.We offer a wide range of opportunities, where talented individuals and teams can make a difference. Whether you are developing a telecommunications policy affecting consumers or spearheading a scheme to nurture budding media talents, each member of IMDA contributes towards driving innovation, enhancing productivity for economic growth, and improving the quality of life for all Singaporeans.As a statutory board in the Ministry of Communications and Information, IMDA promotes and regulates the infocomm and media sectors.