Manager (Operations & Forensics Support)

Ministry of Defence of Singapore; Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

Ministry of Defence of Singapore is seeking an experienced investigator for a pivotal role in supporting investigation operations, providing forensics support, and overseeing external liaison for MINDEF/SAF investigations.

You will assist in managing unit operation support systems, liaising with stakeholders, and serving as an auxiliary trainer for investigation courses, ensuring content remains current with emerging trends.

Qualifications

• Relevant degree in forensics, IT, or related field preferred.
• Experience in investigation or forensic-related work.
• Strong communication and leadership skills.

Responsibilities

• Manage the Integrated Case Management System to ensure integrity and align with requirements.
• Submit monthly crime statistics analysis reports for insights.
• Liaise with internal/external stakeholders to obtain investigative information and coordinate information and evidence collection.
• Prioritise forensic resource deployment to support investigations.
• Manage duty planning and resource allocation for workload and readiness.
• Identify capability gaps and support training, technology, and succession planning.

Skills

Forensics

Digital forensics

Investigation support

Stakeholder management

Training & coaching

Education

Bachelor’s degree in Forensics/Computer Science/IT

Digital forensics certification

Tools

Evidence management software

Case management systems

Job description

What The Role Is

You play a pivotal role in supporting investigation operations, providing forensics support and overseeing MINDEF/SAF external liaison for investigation purposes and unit investigation requests. You will assist in the management of unit operation support systems and equipment, unit liaison services to external and internal stakeholders, and forensics and training support as an auxiliary trainer for unit-conducted investigation courses.

What The Role Is

You play a pivotal role in supporting investigation operations, providing forensics support and overseeing MINDEF/SAF external liaison for investigation purposes and unit investigation requests. You will assist in the management of unit operation support systems and equipment, unit liaison services to external and internal stakeholders, and forensics and training support as an auxiliary trainer for unit-conducted investigation courses.

What You Will Be Working On

• Manage the Integrated Case Management System to ensure system integrity, reliability, and alignment with operational requirements
• Ensure timely submission of monthly crime statistics analysis reports that provide insights for crime prevention
• Maintain liaison functions with internal and external stakeholders to ensure timely acquisition of investigative information, and serve as the conduit between MINDEF/SAF and external law enforcement agencies to facilitate requests for information and collection of evidence as part of the investigation process
• Prioritise the deployment of forensic resources to ensure effective investigation support
• Manage duty planning systems and resource allocation to optimise workload distribution and operational readiness
• Identify capability gaps and drive capability development initiatives, including training, technology enhancement and succession planning, while monitoring emerging technological and forensic developments to assess operational implications for organisational preparedness
• Manage the development and refinement of Standard Operating Procedures (SOPs), best practices, and guidelines relating to forensic processes and evidence management
• Serve as Auxiliary Trainer in investigation-related courses and ensure training content remains operationally relevant and aligned with emerging trends

Challenge(s)

• Navigating increasing investigative complexity, particularly in digital forensic cases involving encrypted applications, cloud environments, and cross-domain evidence, while operating within limited specialised manpower and operational constraints
• Exercising sound judgement in case prioritisation, assignment of digital, crime scene and polygraph resources, and workload balancing to ensure timely and effective investigative support
• Keeping abreast of developments in investigative and forensic technology to proactively identify capability gaps, drive system enhancements, and champion training and succession planning initiatives to ensure sustained forensic readiness

What We Are Looking For

• Education in Forensics, Digital Forensics, Data Science, Computer Science, Software Engineering, Information Technology or any related field is preferred
• At least 5 years of experience in investigation or forensic-related work
• Good time management skills, with the ability to operate under pressure and multi-task effectively
• Strong interpersonal, leadership and communication skills

Appointment will be commensurate with your experience.

Only shortlisted candidates will be notified.