Manager, Operations

Dynamic Human Capital Pte Ltd; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Dynamic Human Capital Pte Ltd is assisting a healthcare facility in recruiting a Senior Administrative Manager to guide and motivate admin staff toward strategic goals. The role focuses on planning, direction, and alignment with department work plans.

You will partner with the Head of Department to formulate strategies, provide operational support to clinical functions, and ensure compliant, efficient medical administration across clinical, research, and education initiatives.

Qualifications

• Degree in Business Management or equivalent with minimum of 8 years’ experience of supervisory / management position in a healthcare setting.
• Strong in leadership, communication and interpersonal skills
• Strong analytical skills

Responsibilities

• Guide and motivate admin staff in achieving common goal through strategic planning and direction.
• Assist Head of Department with the formulation of strategies and plans to steer department towards achieving department work plan.
• Provide operational support to clinical functions
• Ensure effective operations and provide administrative support to clinical, research and education initiatives.
• Provide support to laboratory operations and ensure compliance to prevailing laboratory regulations, standards, and accreditation requirements.
• Collaborate and work closely with other departments or hospitals to achieve standards.
• Ensure effective manpower planning, hiring, deployment and management to achieve department strategic goals.
• Align staff performance indicators to department strategic goals and work plans.
• Manage and optimise staff performance through regular staff communication, feedback, development and clarifying job responsibilities and performance expectations.
• Assist department in maintaining a healthy financial status: i. Manage all charging and billing matters in the department. ii. Administer Capital and Operating budget planning and implementation. iv. Assist HOD in managing department funds.
• Lead and manage procurement and non-procurement related activities, including writing reports and approval papers.
• Ensure procurement/contracts are initiated, completed in a timely manner within budget and in compliance to procurement/harmonisation policies.
• Support departmental as well as strategic and long-term hospital projects e.g., master planning and workplan.
• Plan, organize and manage projects to ensure completion within committed timelines and budget.

Skills

Leadership

Communication

Interpersonal skills

Analytical skills

Education

Degree in Business Management or equivalent

Job description

Job Description

• Guide and motivate admin staff in achieving common goal through strategic planning and direction.

• Assist Head of Department with the formulation of strategies and plans to steer department towards achieving department work plan.

• Provide operational support to clinical functions

• Ensure effective operations and provide administrative support to clinical, research and education initiatives.

• Provide support to laboratory operations and ensure compliance to prevailing laboratory regulations, standards, and accreditation requirements.

• Collaborate and work closely with other departments or hospitals to achieve standards.

• Ensure effective manpower planning, hiring, deployment and management to achieve department strategic goals.

• Align staff performance indicators to department strategic goals and work plans.

• Manage and optimise staff performance through regular staff communication, feedback, development and clarifying job responsibilities and performance expectations.

• Assist department in maintaining a healthy financial status:

i. Manage all charging and billing matters in the department.

ii. Administer Capital and Operating budget planning and implementation.

iv. Assist HOD in managing department funds.

• Lead and manage procurement and non-procurement related activities, including writing reports and approval papers.

• Ensure procurement/contracts are initiated, completed in a timely manner within budget and in compliance to procurement/harmonisation policies.

• Support departmental as well as strategic and long-term hospital projects e.g., master planning and workplan.

• Plan, organize and manage projects to ensure completion within committed timelines and budget.

Job Requirements

• Degree in Business Management or equivalent with minimum of 8 years’ experience of supervisory / management position in a healthcare setting.

• Strong in leadership, communication and interpersonal skills

• Strong analytical skills

Lim Runting

Registration number R1332371

EA License: 12C6253