Manager Inside Sales APAC

Allied Vision Italy; Singapore; Hybrid; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Open atmosphere

Flexible hours incl. home office

Bonus & benefits

Job summary

Allied Vision is seeking a Manager Inside Sales APAC to lead a small team, prioritize tasks, and ensure seamless communication between customers and the sales organization.

The role involves sales support, CRM data quality, and collaboration with regional sales managers to drive new business and service levels across APAC.

Qualifications

• Bachelor’s degree in business or equivalent professional experience.
• Experience in inside sales, sales support, or customer service.
• Strong English and Chinese written and verbal communication.

Responsibilities

• Handle inquiries promptly and professionally, guiding daily prioritization within the team.
• Interface between sales and customers for order-related communication and issue resolution.
• Capture leads and activities accurately in the CRM system and maintain CRM standards.

Skills

Inside sales

Sales support

Customer service

Multitasking

English & Chinese comms

Education

Bachelor’s degree in Business Administration or equivalent

Tools

Salesforce

ERP system

Job description

Company // Career

Manager Inside Sales APAC

Your tasks

• Ensure all incoming customer inquiries are handled promptly and professionally, while guiding daily prioritization within the small team
• Provide sales and administrative support and act as the key interface between the sales team and customers for order-related communication and issue resolution, including team alignment and escalation management
• Ensure accurate capture of all leads, activities, and sales information to maintain correct documentation in the sales automation system, and drive adherence to CRM standards across the team
• Create new accounts, prepare quotations, and maintain information in the ERP system, while coordinating data quality and consistency within the team
• Pre-qualify inbound leads and distribute them to the responsible Regional Sales Managers, and continuously improve team lead-routing processes
• Manage small to mid-sized accounts as the primary point of contact for all account needs, and coordinate task allocation and coverage within the team to ensure reliable customer support
• Identify new business opportunities by tracking and analyzing industry and market trends, and promote sharing and adoption of insights and best practices within the team
• Support required import and export logistics for order fulfillment, and ensure smooth cross-functional coordination within the team and with relevant stakeholders
• Support the coordination of marketing activities such as trade shows and exhibitions, and coordinate team planning and follow-up actions

Your profile

• Bachelor’s degree in Business Administration or equivalent professional experience
• Experience in inside sales, sales support, and or customer service
• Previous experience with Salesforce is strongly preferred
• Excellent interpersonal and organizational skills with the ability to manage multiple tasks in parallel
• Strong analytical mindset and ability to solve problems independently
• Excellent verbal and written communication skills in English and Chinese
• Previous work experience in an international B2B company with a direct sales model is strongly preferred
• Initial leadership experience (team lead, mentor, coaching) is a plus

Your benefits

As a global industrial company with nine locations in Germany, Belgium, Canada, the USA, and Asia, we develop, produce, and distribute our highly specialized industrial cameras, modular image processing systems, and software solutions for machine vision, research, and high-tech applications. Behind our success are over 500 employees and a corporate culture that prioritizes both customer and employee needs and focuses on entrepreneurial thinking.

Benefit from exciting projects, a strong network, and diverse development opportunities. Cross-location and cross-disciplinary collaboration combines expertise and enables complete solutions from a single source. We place great value on an open and communicative atmosphere in which we leave enough room for cooperation, feedback, and ideas. We offer you a comprehensive insight into the company's activities so that you can work independently and actively contribute.

Become part of our team and help us shape the future of innovative image processing solutions—we look forward to receiving your application!

With us you will find

• an open and communicative atmosphere
• plenty of room for cooperation, feedback and ideas
• interesting projects based on your expertise & specialist area
• many development opportunities in an innovative company with flat hierarchies
• a very flexible working hours model incl. home office option
• fair pay incl. bonus & benefits
• Regular team events and sports activities

There are many good reasons to join Allied Vision. Use your potential for the next step in your career and become part of our team!