Manager, HR Information Systems

Singapore University of Social Sciences (SUSS); Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive pay package

Hybrid work arrangement

Medical benefits

Flex benefits

Family care leaves

Volunteer service leaves

Wellness and recreation activities

Lifelong learning opportunities

Internal job postings and transfers

Job summary

Singapore University of Social Sciences (SUSS) seeks a seasoned Manager, HR Information Systems to lead the HRIS team and shape a unified HR technology roadmap. You will oversee SAP SuccessFactors, drive data integrity and partner with HR, IT and vendors to deliver reliable systems aligned with the University’s people strategy.

The role emphasizes governance, project leadership and continuous improvement, with a hybrid work arrangement and a focus on delivering value to staff and students alike.

Qualifications

• Degree in HR, Information Systems, Business, Technology or related.
• 8–10 years of relevant experience managing HR systems, digital transformation or enterprise tech projects.
• Strong knowledge of SAP SuccessFactors across modules.
• Ability to translate business needs into system requirements and roadmaps.
• Experience managing system implementations, enhancements and change management.
• Knowledge of process automation, data governance and HR analytics.
• Strong stakeholder management and communication skills.

Responsibilities

• Lead and develop the HRIS team, set priorities, allocate resources and ensure service delivery.
• Develop an integrated HR technology roadmap and oversee governance, optimization and reliability of SAP SuccessFactors and related HR systems.
• Lead HRIS projects from requirements gathering to post-implementation support.
• Evaluate and implement emerging HR technologies, including AI, RPA and workflow solutions.
• Strengthen HR data governance, system controls, integrations, analytics and real-time reporting.
• Partner with HR, IT and business stakeholders, and manage vendors and implementation partners.
• Proactively manage operational, data and system risks, and maintain business continuity.
• Oversee HRIS documentation, training and user support resources.

Skills

Leadership

HRIS governance

Stakeholder mgmt

Requirements mapping

Data governance

Communication

Education

Bachelor's degree in HR/IT or related

Tools

SAP SuccessFactors

HRIS platforms

Job description

SUSS Named One of Singapore’s Best Employers 2026. Join Us to Make an Impact.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

About The Job

The Manager, HR Information Systems (HRIS), provides dedicated leadership and end-to-end accountability for SUSS’s HR technology portfolio. The role leads the HRIS team, establishes priorities and governance, and translates organisation-wide needs into an integrated HR technology roadmap. It oversees the HR systems landscape, projects , enhancements and digital transformation initiatives, ensuring that systems, data, automation and reporting capabilities remain reliable, secure and aligned with SUSS’s people strategy, operational needs and broader strategic objectives. The role also drives data integrity, innovation and effective stakeholder engagement across HR and the wider University.

(Work location at SUSS@Nanyang Polytechnic - Yio Chu Kang)

What You Will Be Doing

• HRIS leadership and governance: Lead and develop the HRIS team, set priorities, allocate resources, manage performance and establish clear accountability for effective service delivery.
• HR technology strategy and platform management: Develop an integrated HR technology roadmap and oversee the governance, optimisation and reliability of SAP SuccessFactors and related HR systems in alignment with SUSS’s strategic and operational priorities.
• End-to-end project delivery: Lead HRIS projects, enhancements, integrations and digital transformation initiatives from requirements gathering and solution design through testing, implementation, change management and post-implementation support.
• Automation and innovation: Evaluate and implement emerging HR technologies, including AI, robotic process automation and workflow solutions, to improve efficiency, accuracy, scalability and user experience.
• Data, controls and reporting: Strengthen HR data governance, system controls, integrations, analytics and real-time reporting to safeguard data integrity and support timely, informed decision-making.
• Vendor and stakeholder management: Partner with HR, IT and business stakeholders, and manage vendors and implementation partners, to deliver solutions that meet agreed requirements, timelines, service standards and organisational outcomes.
• Risk and service continuity: Proactively manage operational, data and system risks, reduce key-person dependency, and maintain robust business continuity and issue-resolution arrangements.
• Capability building and user enablement: Oversee HRIS documentation, training and user support resources while fostering a high-performing, customer-focused team and driving continuous improvement.

Job Requirements

• Degree in Human Resources, Information Systems, Business, Technology or a related discipline.
• At least 8–10 years of r elevant experience managing HR systems, digital transformation initiatives or enterprise technology projects; experience in a team lead or managerial capacity is preferred.
• Strong working knowledge of HRIS platforms and processes, preferably including SAP SuccessFactors across relevant modules.
• Demonstrated ability to translate business needs into system requirements, solution roadmaps and practical implementation plans.
• Experience managing system implementations, enhancements, vendors, testing, change management and operational support.
• Knowledge of process automation, data governance, system controls, dashboards and HR analytics.
• Strong stakeholder management, communication and influencing skills, with the ability to work across HR, IT, business functions and external vendors.
• Proven leadership skills, including prioritisation, team development, problem-solving and accountability for outcomes.
• Ability to adopt an enterprise-wide perspective, understanding end-to-end business processes and balancing HR requirements with broader organisational, operational, financial, technology, and governance considerations.

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides That, You Will Also Get

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers