Manager, Data Protection Compliance

Singapore Post Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

SingPost is seeking a Compliance & Data Privacy Manager to oversee the data protection framework and governance, supporting the Head of Compliance across the organisation.

You will lead data privacy projects, prepare quarterly Board reports, deliver e-learning content, and engage stakeholders to strengthen regulatory controls.

This role requires strong knowledge of PDPA and GDPR, a minimum of five years in regulatory compliance, and the ability to translate regulations into practical solutions.

Qualifications

• Bachelor’s degree in Law, Business Administration, Risk Management, Finance, Information Technology, or a related discipline.
• At least 5 years of experience in regulatory compliance or data privacy within a complex matrix organization.
• Data Privacy Certification is ideal.
• Strong knowledge of data privacy laws and regulations, including PDPA and GDPR.
• Understanding of regulatory, governance, risk, and compliance frameworks.
• Experience with regulated industries, preferably logistics or financial services.

Responsibilities

• Develop, implement, and maintain compliance frameworks, policies, and procedures, including data privacy.
• Ensure operations comply with local and international regulations (PDPA, GDPR, Payment Services Act, Privacy Act, Prevention of Corruption Act).
• Propose and implement controls to mitigate compliance gaps.
• Monitor adherence to compliance standards and regulatory requirements.
• Participate in reviews, investigations, and management reporting; provide inputs to Head of Compliance.
• Provide internal compliance advice and guide teams on regulatory requirements.
• Conduct compliance awareness briefings and staff training programs; develop e-learning content.
• Identify and mitigate compliance risks at project planning stage; independently run compliance projects.

Skills

Regulatory compliance

Data privacy

Stakeholder management

Project management

Analytical thinking

Communication skills

Education

Bachelor’s degree in Law, Business Administration, Risk Management, Finance, IT

Job description

Job Description The incumbent is responsible for overseeing SingPost’s data protection framework and governance, while supporting the Head of Compliance in ensuring effective compliance oversight across the organisation. This includes preparing quarterly compliance reports for the Board, supporting the compliance e-learning project, and conducting sanctions checks. The incumbent also independently leads and delivers data privacy projects with minimal supervision, ensuring successful execution and effective engagement with relevant stakeholders.

Key projects include developing the organisation-wide Data Inventory Map, including the identification and mapping of SingPost’s data flows, and revamping the Group Policy Register to ensure it remains the single source of truth for all policies and SOPs across SingPost.

Compliance Management

• Develop, implement, and maintain compliance frameworks, policies, and procedures, including those related to data privacy.


• Ensure business operations comply with local and international regulations (e.g., PDPA, GDPR, Payment Services Act, Privacy Act, Prevention of Corruption Act).


• Propose and implement effective controls to mitigate identified compliance gaps.

Monitoring & Reporting

• Monitor business units’ adherence to compliance standards and regulatory requirements.


• Participate in compliance reviews, investigations, and management reporting.


• Provide regular inputs to the Head of Compliance on regulatory and compliance matters.


• Support Head of Compliance with timely investigation and reporting of personal data breaches.

Advisory & Guidance

• Provide internal compliance advice to business and management teams.


• Guide team members and colleagues on regulatory requirements and best practice to keep the organisation abreast on regulatory updates.

Training & Awareness

• Conduct compliance awareness briefings and staff training programs.


• Independently plan and execute training programmes and e-learning content to all employees.


• Ensure employees understand and adhere to policies, procedures, and regulatory obligations.

Project & Risk Participation

• Participate in projects with business and support units to ensure regulatory requirements are considered early.


• Identify and mitigate compliance risks at the project planning stage.


• Independently run and execute compliance projects with minimal supervision. These projects include the Data Inventory Map rollout, Group Policy Register refresh and Data Privacy Dashboard.

Continuous Improvement

• Identify gaps in compliance processes and propose enhancements.


• Perform compliance testing, if and when needed.


• Implement controls and monitoring activities to strengthen compliance posture.


• Use of AI to enhance outputs.

Requirements

• Bachelor’s degree in Law, Business Administration, Risk Management, Finance, Information Technology, or a related discipline.


• At least 5 years of experience in regulatory compliance or data privacy within a complex matrix organization.


• Experience in logistics, financial services, or other regulated industries is preferred.


• Data Privacy Certification is ideal.


• Strong knowledge of data privacy laws and regulations, including PDPA and GDPR.


• Understanding of relevant regulatory, governance, risk, and compliance frameworks.


• Familiarity with compliance monitoring, audit, and investigation practices.


• Experience with regulated industries, preferably logistics or financial services/


• Strong written and verbal communication skills for reporting, advisory, and training.


• Strong analytical, problem-solving, and decision-making skills.


• Effective stakeholder management and collaboration skills.


• Ability to deliver compliance and data privacy training and awareness programmes.


• Good project management skills, with the ability to support cross-functional initiatives.


• Ability to independently manage and deliver compliance and data privacy projects.


• Ability to translate regulatory requirements into practical business solutions.


• Strong attention to detail and accuracy in compliance monitoring and reporting.


• Sound judgement, integrity, and professionalism in handling compliance matters.


• Ability to manage multiple priorities and adapt to changing regulatory requirements.


• Ability to influence and advise stakeholders on policies, controls, and compliance requirements.

For over 165 years, Singapore Post (SingPost) as the country's postal service provider, has been delivering trusted and reliable services to homes and businesses in Singapore. SingPost is a leading postal and eCommerce logistics provider in Asia Pacific. The portfolio of businesses spans from national and international postal services to warehousing and fulfilment, international freight forwarding and last mile delivery, serving customers in more than 220 global destinations. Headquartered in Singapore, SingPost has over 4,900 employees, with offices in 14 markets worldwide. Since its inception in 1858, the Group has evolved and innovated to bring about best-in-class integrated logistics solutions and services, making every delivery count for people and planet.

To find out more about SingPost, please visit www.singpost.com