Manager, Business Process Excellence (ISO / BPR)

mtc consulting pte. ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

mtc consulting pte. ltd. is seeking an experienced transformation professional in Singapore to lead continuous improvement initiatives and drive process excellence.

You will deploy Lean Six Sigma, BPM and Change Management across business units, re-engineer processes, and empower teams for measurable impact. The role requires a track record of 10+ years, Black Belt certification, and strong project leadership with ISO standards knowledge.

Qualifications

• At least 10 years of relevant experience preferred.
• Black Belt certified with proven ability in Lean Six Sigma and BPR methods and tools.
• Business Process Re-engineering and Organisation/Job Redesign skills.
• Trained in Project Management (Prince 2, PMP or equivalent).
• Good knowledge of ISO Accreditation and Certification standards.

Responsibilities

• Inculcate CI mindsets using Lean Six Sigma, BPM and Change Management across BUs.
• Facilitate business process re-engineering or job redesign to improve operational efficiency.
• Collaborate with Verticals/BUs to deliver value and upskill teams for day-to-day operations.
• Analyse costs and benefits of current processes within warehouse operations.
• Coach and develop Lean Six Sigma practitioners.
• Lead cross-functional project teams to keep projects on budget and schedule, identifying improvement opportunities.
• Ensure improvement methodology and tools are applied effectively for maximum results.

Skills

Lean Six Sigma

Change Management

Business Process Management

Project Management

Cross-functional Collaboration

Education

Lean Six Sigma Black Belt

Prince2 / PMP or equivalent

ISO 9001 knowledge

Tools

BPR tools

Process Mapping

Job description

• 5 days work week
• West Area
• Delivering mission-critical logistics solutions

Our client is a trusted logistics and supply chain leader with a strong presence in Singapore. Backed by decades of operational excellence, we deliver mission-critical logistics solutions across multiple industries. Fostered a culture of teamwork, continuous improvement and innovation, providing employees with long-term career opportunities in a stable and growing organisation.

• Inculcate Continuous Improvement (CI) mindsets through deploying Lean Six Sigma, Business Process Management and Change Management throughout the BUs supported
• Facilitate business process re-engineering or job redesign projects to influence aspects of the business that relate to operational efficiency and effectiveness.
• Collaborate with Verticals/ BUs to achieve the desired business results in key areas such as equipping colleagues with the relevant skills to deliver and improve the value proposition through effectively performing and improving day to day operations (which includes job redesign, business process re-engineering and the adoption of Technology/Automation and Digitalisation).
• Analyse the costs and benefits of the current business processes within warehouse operations.
• Coach and develop Lean Six Sigma practitioners.
• Drive and lead/facilitate cross-functional project teams to: Ensure project goals are on budget and on schedule, analyze business, processes and systems performance, and identify improvement opportunities
• Ensure improvement methodology and tools are utilized effectively to achieve maximum results

Professional Qualifications & Relevant Experience

• At least 10 years of relevant experience will be preferred
• Black Belt certified with proven ability in the application of Lean Six Sigma and BPR methods and tools.
• Business Process Re-engineering and Organisation/Job Redesign skills.
• Trained in Project Management (Prince 2, PMP or equivalent).
• Good knowledge of ISO Accreditation and Certification standards.

Why Join Us

• Lead high-impact business transformation and process excellence initiatives.
• Influence organisation-wide improvements through Lean, automation and digitalisation.
• Collaborate with cross-functional teams on strategic projects.

R22107887 | GLADYS CHANG SI MIN