MANAGER

ST RUBAN BUILDERS PTE. LTD.; Singapore; On-site; SGD 56,000 - 89,000; Full time

Job summary

ST RUBAN BUILDERS PTE. LTD. in Singapore is seeking a capable operations supervisor to oversee daily store operations and ensure high service standards.

You will delegate responsibilities, supervise staff, train and coach employees, resolve conflicts, monitor staffing and store provisioning, and analyze processes to improve efficiency and customer experience.

Responsibilities

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.

Job description

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.