Manager

RESOFT VI PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

RESOFT VI PTE. LTD. in Singapore seeks an experienced Operations Manager to oversee daily business activities, coordinate staff, monitor performance, and ensure efficient operations. You will implement policies, manage resources, and support management in achieving organisational goals.

The role requires strong leadership, planning, and problem-solving skills, with the ability to collaborate across departments, manage budgets, and ensure compliance with local laws and company policies.

Qualifications

• Strong leadership and people-management abilities.
• Excellent planning and organisational skills.
• Analytical mindset with attention to detail.
• Effective communication across teams and with stakeholders.
• Proficiency in Microsoft Office and business systems.

Responsibilities

• Oversee daily business operations and ensure smooth workflow.
• Plan and manage staff, resources, and activities to meet requirements.
• Supervise employees, assign duties, monitor performance, provide guidance.
• Develop operational procedures and drive process improvements.
• Monitor performance against targets and deadlines and report on progress.
• Prepare operational reports and manage budgets within approved limits.
• Coordinate with internal departments, suppliers, customers and stakeholders to support operations.
• Identify risks, propose corrective actions, and support strategic plans.
• Support recruitment, staff development and performance reviews.
• Handle administrative and operational duties and escalate significant issues.

Skills

Leadership

Planning

Problem-solving

Communication

Attention to detail

Microsoft Office

Tools

Microsoft Office

Job description

Job Summary

The Manager is responsible for overseeing and coordinating daily business activities, managing staff, monitoring operational performance, and ensuring that assigned business functions operate efficiently and effectively.The role involves planning and organising work activities, implementing company policies and procedures, coordinating with different departments, managing resources, and supporting management in achieving the organisation's objectives.

Key Responsibilities

• Oversee and coordinate daily business operations to ensure smooth and efficient workflow.
• Plan, organise, and manage work activities, resources, and staff to meet operational requirements.
• Supervise employees, assign duties, monitor performance, and provide guidance where necessary.
• Develop and implement operational procedures, work plans, and process improvements.
• Monitor departmental performance and ensure that operational targets and deadlines are achieved.
• Prepare operational reports, management updates, and other documentation as required.
• Manage departmental budgets, expenditure, and resource allocation within approved limits.
• Coordinate with internal departments, suppliers, customers, and other stakeholders to support business operations.
• Identify operational issues, assess risks, and recommend appropriate corrective actions.
• Assist in developing business plans, policies, and strategies to improve operational efficiency.
• Ensure compliance with company policies, workplace safety requirements, and applicable Singapore laws and regulations.
• Support recruitment, staff training, performance reviews, and employee development.
• Handle administrative and operational matters and escalated significant issues to senior management when necessary.
• Perform other management-related duties as assigned by the company.

Job Requirements

• Good organisational, planning, and problem-solving skills.
• Strong leadership, communication, and interpersonal skills.
• Ability to supervise employees and coordinate multiple tasks effectively.
• Good analytical skills and attention to detail.
• Proficiency in Microsoft Office and relevant business management systems.
• Ability to work independently and collaboratively in a fast-paced environment.

Key Performance Indicators (KPIs)

• Achievement of assigned operational targets and deadlines.
• Efficiency and quality of daily operations.
• Effective staff supervision and resource utilisation.
• Compliance with company policies and procedures.
• Accuracy and timeliness of reports and documentation.
• Successful implementation of operational improvements.
• Effective coordination with internal and external stakeholders.

Other Duties

The employee may be required to perform other reasonable duties and responsibilities consistent with the nature and level of the position, as assigned by the company from time to time.