Manager

COWPRESSOCOFFEE PTE. LTD.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A coffee industry leader in Singapore is seeking a Business Manager to drive sales execution and operations management. In this hands-on role, you will oversee all aspects of sales and operations, focusing on revenue growth and strategic development. The ideal candidate will possess strong commercial acumen, leadership skills, and experience in business management. This position offers an opportunity for high impact and career growth within a dynamic company.

Benefits

Performance-based incentives

Direct exposure to senior management

Career growth opportunities

Qualifications

• Minimum 2-3 years experience in business management, operations, sales, or business development.
• Prior experience in F&B or B2B sales is highly advantageous.
• Strong proficiency in Excel and Google Sheets.

Responsibilities

• Own end-to-end sales performance across B2B, wholesale, and strategic accounts.
• Oversee daily operations across fulfillment, logistics, and inventory.
• Identify new growth opportunities and strategic partnerships.
• Lead, manage, and hold team members accountable across sales and operations.
• Prepare regular performance reports for management.

Skills

Commercial acumen

Financial acumen

Problem-solving skills

Stakeholder management

Negotiation skills

Leadership

Tools

Excel

Google Sheets

CRM systems

ERP systems

Job description

Job Title: Business Manager

Location: Singapore

About Us: We are a dynamic company in the coffee industry, providing high-quality coffee machines, beans, and tailored solutions to offices, F&B outlets, and retail businesses. As we grow, we are looking for a creative and driven professional to strengthen our brand, expand revenue streams, and bring fresh strategies to life.

Role Overview

We are seeking a highly capable, hands‑on Business Manager to take full ownership of our sales execution, operations management, and business development initiatives. This role is critical to the company’s next growth phase and reports directly to the Directors.

The ideal candidate is commercially sharp, operationally disciplined, and execution‑focused, with the ability to translate strategy into results. This is not a passive managerial role — it requires strong leadership, accountability, decision‑making, and the ability to perform under pressure.

You will be expected to run the business as if it were your own, drive measurable outcomes, and elevate the company’s internal standards, systems, and market presence.

Key Responsibilities

1. Sales Leadership & Revenue Growth

• Own end‑to‑end sales performance across B2B, wholesale, and strategic accounts
• Set sales targets, pipelines, forecasts, and weekly/monthly KPIs
• Actively close key accounts and negotiate commercial terms with distributors, corporate clients, and partners
• Monitor margins, pricing structures, discounts, and profitability
• Build scalable sales processes and ensure consistent execution across channels
• Review sales data regularly and make data‑driven decisions to improve conversion and retention

Accountability: Revenue growth, deal quality, margins, pipeline health

2. Operations & Execution Management

• Oversee daily operations across fulfilment, logistics, inventory, and after‑sales support
• Ensure operational efficiency, accuracy, and on‑time delivery
• Identify bottlenecks, inefficiencies, and risks — and fix them proactively
• Implement SOPs, workflows, and internal controls to improve reliability and scale
• Coordinate with suppliers, factories, and logistics partners locally and overseas
• Ensure service standards are met consistently for all customers and partners

Accountability: Operational reliability, cost control, service quality, execution speed

3. Business Development & Strategic Growth

• Identify and evaluate new growth opportunities, partnerships, and revenue streams
• Develop and execute go‑to‑market strategies for new products or verticals
• Build and maintain relationships with key industry stakeholders and partners
• Lead negotiations for strategic collaborations, distributorships, and long‑term agreements
• Support expansion into new markets or customer segments

Accountability: New revenue streams, strategic partnerships, long‑term growth initiatives

4. Team Leadership & Management

• Lead, manage, and hold team members accountable across sales and operations
• Set clear expectations, KPIs, and performance standards
• Coach, motivate, and develop team members to raise overall competency
• Address underperformance decisively and professionally
• Foster a culture of ownership, responsiveness, and execution excellence

Accountability: Team performance, culture, execution discipline

5. Reporting, Analytics & Accountability

• Prepare regular performance reports for management (sales, operations, margin, KPIs)
• Track progress against targets and highlight risks early
• Make clear, logical recommendations backed by data
• Ensure transparency, accuracy, and follow‑through in all reporting

Accountability: Accuracy of data, clarity of insights, decision support

Required Skillsets & Experience

Core Competencies

• Strong commercial and financial acumen
• Proven ability to manage multiple functions simultaneously
• High level of ownership, accountability, and resilience
• Excellent problem‑solving and decision‑making skills
• Strong negotiation and stakeholder management capabilities
• Ability to operate independently with minimal supervision

Experience

• Minimum 2‑3 years experience in business management, operations, sales, or business development
• Prior experience in F&B, equipment distribution, manufacturing, retail, or B2B sales is highly advantageous
• Experience managing suppliers, logistics, or cross‑functional teams preferred

Technical & Operational Skills

• Strong proficiency in Excel / Google Sheets (costing, margin analysis, forecasting)
• Comfortable working with CRM, ERP, or order management systems
• Ability to design and enforce SOPs and workflows
• Strong written and verbal communication skills

Personality & Mindset Fit

• Results‑driven, not excuse‑driven
• Calm under pressure, decisive in execution
• Detail‑oriented yet able to think strategically
• Comfortable being held accountable for outcomes
• Hungry to grow with the company and take on increasing responsibility

Why Join Us

• Direct exposure to senior management and decision‑making
• Opportunity to shape and scale a growing business
• High‑impact role with real ownership and visibility
• Clear pathway for career growth, performance‑based incentives, and leadership expansion

Performance Expectations (First 6–12 Months)

• Stabilise and improve sales execution and operational efficiency
• Deliver measurable improvements in revenue, margins, and service levels
• Implement scalable systems and processes
• Build a high‑performing, accountable team culture