Manager

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Montfort Care in Singapore is seeking an experienced programme leader to drive the Mental Health division's initiatives aligned with community needs. You will oversee KPIs, manage programme operations, and coordinate with partners to ensure impactful delivery.

The role requires a degree or higher in social work, counselling, or psychology and at least six years in relevant settings, including hands-on clinical experience and supervisory exposure.

Qualifications

• Degree or post-graduate diploma in social work, counselling, psychology.
• Minimum 6 years of relevant experience in a social service, mental health, or healthcare setting, with minimum 3 years of clinical experience with mental health and/or dementia clients.
• Prior supervisory experience is an advantage.

Responsibilities

• Develops and implement MH division initiatives and programmes in line with organisation goals and community needs.
• Oversees KPIs, processes and efficient operation of mental health programmes.
• Lead programme development and implementation, tracking KPIs and community outreach.
• Provide supervision and mentorship to staff and support professional development.
• Organise stakeholder engagements and partnerships to determine programme requirements.

Skills

Team leadership

Interpersonal skills

Written communication

Verbal communication

Analytical ability

Problem solving

Education

Degree or post-graduate diploma in social work, counselling, psychology

Job description

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Resonance, Ingenuity and Stronger Together.

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

RESPONSIBILITIES

JOB SUMMARY

Develops and ensures smooth implementation of the Mental Health (MH) division's initiatives and programmes that are congruent with the organisation's goals and the needs of the community.

Oversees key performance targets, processes, and the efficient operation of the mental health programmes.

JOB RESPONSIBILITIES

Programme Development and Implementation

• Follow MH's service framework to develop and implement casework, groupwork and community-based activities.
• Track and ensure the fulfilment of work plan key performance indicators (KPIs).
• Develop and implement publicity and outreach strategies to drive participation.
• Identify possible barriers and provide solutions to programme participation, and areas of improvement in reviewing effectiveness of programme.
• Coordinate the allocation of resources for programme execution.

Team Leadership and Coordination

• Provide regular supervision to staff on their workload and administrative issues.
• Guide staff to reflect on their work and support them in their professional development.
• Provide mentorship to team members on best practices.
• Collaborate with colleagues and external partners to gather insights.

Stakeholder Management

• Organise stakeholder engagements with team members, clients and/or stakeholders.
• Oversee, organise and implement community outreach event/roadshows.
• Maintain good relationships with team members, clients and/or stakeholders.
• Establish links and partnerships with relevant agencies to determine programme requirements and relevance.
• Link up of community resources.

Compliance

• Consolidate status of KPIs to Reporting Officer periodically.
• Monitor and track expenditure to ensure it is within the budget.
• Track KPIs to ensure KPIs met within the timeline as per funding agencies' requirement.
• Support Reporting Officer in preparing reports by preparing the relevant and required information.

Ad-hoc Duties

Provide any other support as assigned/required.

Only shortlisted candidates will be notified.

QUALIFICATIONS

Degree or post-graduate diploma in social work, counselling, psychology

OTHER INFORMATION

Relevant Experience

Minimum 6 years of relevant experience in a social service, mental health, or healthcare setting, with minimum 3 years of clinical experience with mental health and/ or dementia clients.

Prior supervisory experience is an advantage.

Competencies

• Ability to lead a team with good interpersonal and relation building skills.
• Excellent written and verbal communication skills.
• Analytical ability and problem-solving skills to analyse information quickly and accurately, formulate decisions and make recommendations.
• Understanding of social service practices, events or programmes design, planning and implementation.

Please note that your application will be sent to and reviewed by the direct employer - Montfort Care