MANAGER

hs eating house pte. ltd.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

HS Eating House Pte. Ltd. is seeking a responsible and experienced Manager to oversee daily operations, lead a team, and drive efficiency across our Singapore site.

The role includes staff supervision, planning, budgeting, customer service management, and performance reporting to senior management. Strong leadership, communication, problem-solving, and organizational skills are essential to meet business goals.

Qualifications

• 5+ years of relevant management experience.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Good organizational and time management skills.
• Ability to develop plans and drive results.

Responsibilities

• Oversee and manage daily business operations.
• Lead, supervise, and motivate employees.
• Develop operational plans and business strategies.
• Set team goals, targets, and performance standards.
• Manage schedules, resources, and manpower.
• Ensure proper coordination between departments.
• Maintain good customer relationships and handle feedback professionally.
• Monitor staff performance and productivity.
• Prepare daily, weekly, and monthly reports.

Skills

Leadership

Communication

Organizational skills

Problem solving

Time management

Job description

We are looking for a responsible, motivated, and experienced Manager to oversee daily business operations, lead a team, ensure smooth workflow, and achieve company objectives. The successful candidate must have strong leadership, communication, problem-solving, and organizational skills.

Roles and Responsibilities

1. Daily Operations Management

• Oversee and manage daily business operations.

• Ensure all activities run smoothly and efficiently.

• Monitor work progress and ensure deadlines are met.

• Implement company policies and procedures.

2. Staff Management and Leadership

• Supervise, lead, and motivate employees.

• Assign duties and responsibilities to team members.

• Monitor staff performance and productivity.

• Conduct staff training and performance evaluations.

• Handle staff issues and resolve workplace conflicts.

3. Planning and Organization

• Develop operational plans and business strategies.

• Set team goals, targets, and performance standards.

• Manage schedules, resources, and manpower.

• Ensure proper coordination between departments.

4. Customer Service Management

• Maintain good customer relationships.

• Handle customer complaints and feedback professionally.

• Ensure high standards of customer service and satisfaction.

5. Financial and Budget Management

• Monitor operational expenses and budgets.

• Control costs and improve business efficiency.

• Prepare management reports when required.

6. Performance Monitoring

• Monitor team performance and achieve business targets.

• Identify areas for improvement.

• Recommend and implement solutions to improve productivity.

7. Reporting and Communication

• Prepare daily, weekly, and monthly reports.

• Report operational issues and business performance to senior management.

• 5 years of relevant management experience.

• Strong leadership and team management skills.

• Good communication and interpersonal skills.

• Excellent problem-solving and decision-making abilities.

• Good organizational and time management skills.