MANAGEMENT TRAINEE

VIENNA F&B PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading food and beverage company in Singapore is seeking a strong leader for its team. Responsibilities include providing effective leadership, ensuring high customer satisfaction, and maintaining hygiene and safety standards. The ideal candidate will possess excellent communication skills and have a solid knowledge of food items.

Qualifications

• Candidate must have good product knowledge on food items.
• Knowledge of cost/inventory management would be an added advantage.
• Candidate must have basic PC-literacy.
• Strict sense of hygiene and safety standards.
• Ability to thrive in a challenging environment.
• Exceptional communication skills and the leadership capability to create a winning team.

Responsibilities

• Provide effective leadership to the food and beverage team.
• Respond to customer complaints and ensure positive customer service.
• Meet and greet customers and organize table reservations.
• Advise customers on menu and beverage choices.
• Upsell desserts to customers.
• Maintain high standards of quality control, hygiene, and health and safety.

Skills

Product knowledge on food items

Public relations skills

Interpersonal & communication skills

Organizational skills

Team player

Leadership capability

Job description

Job Description :

Provide effective leadership to the food and beverage team to ensure targets are met

Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

Meet and greet customers and organise table reservations

Advise customers on menu and beverage choice

Upsell desserts to customers

Maintain high standards of quality control, hygiene, and health and safety

Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Requirements :

• Have good product knowledge on food items
• Knowledge of cost/inventory management would be an added advantage
• Candidate must have basic PC-literacy
• Strict sense of hygiene and safety standards
• Excellent organizational skills
• Ability to thrive in a challenging environment
• Strong public relations skills
• Excellent interpersonal & communication skills
• Candidate must be a strong leader & team player
• Demonstrate commercial capability to deliver profit, control costs and build customer loyalty
• Exceptional communication skills and the leadership capability to create a winning team