Mall Security & Surveillance Officer — Patrol & Protect

Prosegur Singapore; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

Prosegur Singapore is seeking a dedicated Security and Surveillance Officer (SSO) to safeguard two major shopping malls in Singapore: Tampines and Alexandra. You will monitor CCTV, patrol premises, respond to incidents, control access, assist shoppers, and maintain detailed logs.

A mall-environment background and SSO rank are advantageous, with weekend/public holiday shifts required. We value professionalism, reliability, and the ability to work independently or as part of a team.

Qualifications

• Minimum of 1 year of experience as a Security Officer or Surveillance Officer, mall environment preferred.
• Valid Singaporean security license (PLRD) required.
• SSO rank holders encouraged to apply.
• Physical fitness to patrol, stand for long periods, and respond to incidents.
• Strong verbal and written communication; reliable and professional.
• Willingness to work shifts, including weekends and public holidays.
• Basic First Aid certification is a plus.

Responsibilities

• Actively monitor CCTV and patrol Tampines and Alexandra mall premises to detect suspicious activities.
• Respond promptly to security incidents, emergencies, and disturbances.
• Manage access to restricted areas following established protocols.
• Provide directions and assist shoppers and visitors as a visible security presence.
• Maintain logs and prepare incident reports for management and clients.
• Collaborate with mall management and tenants on loss prevention measures.
• Support emergency procedures and evacuation plans as required.
• Adhere strictly to Prosegur Singapore security protocols and policies.
• Coordinate with team, management, and law enforcement when needed.
• Develop familiarity with layout and security requirements of both mall sites.

Skills

Surveillance awareness

Patrol & observation

Communication skills

Teamwork

Integrity & professionalism

Shift flexibility

First Aid knowledge

Education

SSO Rank

PLRD security license

First Aid/CPR certification

Job description

Prosegur Singapore is seeking a dedicated Security and Surveillance Officer (SSO) to safeguard two major shopping malls in Singapore: Tampines and Alexandra. You will monitor CCTV, patrol premises, respond to incidents, control access, assist shoppers, and maintain detailed logs.

A mall-environment background and SSO rank are advantageous, with weekend/public holiday shifts required. We value professionalism, reliability, and the ability to work independently or as part of a team.