Maintenance & Customer Success Coordinator

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 26,000 - 33,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd in Singapore is seeking a maintenance coordination professional for a medical equipment supplier.

The role is 5 days, 9am-6pm, with basic salary of SGD 2,300–3,000 plus commission and location at Aljunied Industrial Complex (nearest MRT Mattar). Responsibilities include tracking contracts, scheduling maintenance, coordinating with technicians, invoicing, and following up on consumables and renewals.

Qualifications

• Minimum GCE ‘A’ Levels or Diploma.
• 1–2 years' experience in customer support; telemarketer experience a plus.
• Proficient in Microsoft Office.

Responsibilities

• Track and oversee all existing maintenance contracts to ensure timely service delivery.
• Schedule maintenance appointments with customers when maintenance is due.
• Coordinate with technicians to perform scheduled maintenance tasks.
• Liaise with accounts to invoice maintenance jobs promptly after completion.
• Email and follow up with customers to reorder consumables such as pads and batteries after expiry.
• Email and follow up with customers to obtain new purchase orders or signed quotations for contract renewals before expiry.
• Handle incoming phone calls and respond to sales enquiries professionally.
• Handle incoming phone call, sales enquiries and prepare sales quotation.
• Support and complete any ad hoc projects assigned.

Skills

Customer support

Telemarketing

Microsoft Office

Education

GCE A Levels or Diploma

Tools

Microsoft Office

Job description

The Supreme HR Advisory Pte. Ltd in Singapore is seeking a maintenance coordination professional for a medical equipment supplier.

The role is 5 days, 9am-6pm, with basic salary of SGD 2,300–3,000 plus commission and location at Aljunied Industrial Complex (nearest MRT Mattar). Responsibilities include tracking contracts, scheduling maintenance, coordinating with technicians, invoicing, and following up on consumables and renewals.