Luxury Travel Retail Concierge: Elite Client Experience

CHANEL; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

CHANEL in Singapore seeks a Concierge to welcome clients with warmth and sophistication, guiding them to the right consultations or services. You will build relationships through CHANEL storytelling and personalised discovery, while supporting appointment flow and clienteling activities across the counter and Beauty Lounge.

You will contribute to a seamless CHANEL journey by managing client flow, bookings and follow-ups with meticulous attention to presentation and hospitality in a fast-paced

Qualifications

• Experience in luxury retail or premium client service.
• Strong clienteling and interpersonal skills.
• Fluent English communication.

Responsibilities

• Deliver a warm, elegant welcome to every client, including VIPs and returning clients.
• Guide clients to CHANEL consultations, services or product discovery.
• Capture and update client information per guidelines.
• Support appointment flow and client consideration during peak periods.
• Collaborate across counter and Beauty Lounge for a seamless journey.

Skills

Clienteling

Storytelling

Consultation

Hospitality

Job description

CHANEL in Singapore seeks a Concierge to welcome clients with warmth and sophistication, guiding them to the right consultations or services. You will build relationships through CHANEL storytelling and personalised discovery, while supporting appointment flow and clienteling activities across the counter and Beauty Lounge.

You will contribute to a seamless CHANEL journey by managing client flow, bookings and follow-ups with meticulous attention to presentation and hospitality in a fast-paced