Luxury Showroom Brand & Guest Experience Executive

TAK PRODUCTS & SERVICES PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

TAK Products & Services Pte. Ltd. at Lamitak Studio seeks a polished, service-oriented individual to represent our luxury brand in a vibrant showroom. You will welcome clients, deliver premium experiences, and coordinate showroom visits, including weekends.

As the first contact, you will manage inquiries by phone, email, and messaging, work with the Sales team on follow-ups, and help maintain showroom displays. English and Mandarin skills are required, with grooming and presentation standards.

Qualifications

• 2–3 years of experience in customer service or luxury showroom roles.
• Ex-cabin crew or luxury showroom experience encouraged.
• Ability to communicate with English and Mandarin customers.
• Professional appearance and strong interpersonal skills.
• Willing to work weekends and public holidays on a rotating schedule.

Responsibilities

• Welcome and engage walk-in customers, designers, architects, and corporate clients
• Deliver exceptional customer service aligned with luxury brand standards
• Manage showroom appointments and visitor registrations
• Conduct basic product introductions and showroom walkthroughs
• Maintain showroom presentation and display readiness
• Handle enquiries via phone, email, and messaging platforms
• Coordinate with Sales on follow-ups
• Track visitor data and prepare engagement reports
• Support branding events, product launches, and customer engagement initiatives

Skills

Customer service

Interpersonal skills

Bilingual English/Mandarin

Professional presentation

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

TAK Products & Services Pte. Ltd. at Lamitak Studio seeks a polished, service-oriented individual to represent our luxury brand in a vibrant showroom. You will welcome clients, deliver premium experiences, and coordinate showroom visits, including weekends.

As the first contact, you will manage inquiries by phone, email, and messaging, work with the Sales team on follow-ups, and help maintain showroom displays. English and Mandarin skills are required, with grooming and presentation standards.