Luxury & D&J Key Accounts Lead (APAC)

Brinks; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Brink's is seeking a Key Account Manager to manage Luxury and Diamonds & Jewellery customers across Singapore and Malaysia, with responsibility for Southeast Asia. You will own the commercial relationship, partner with operations, security, finance and regional teams to deliver secure, reliable, and commercially sustainable solutions for high-value clients.

The role focuses on protecting and growing Brink's position by building trusted relationships, identifying profitable growth

Responsibilities

• Develop and execute account plans for Luxury and D&J customers in Singapore and Malaysia, including relationship mapping and growth opportunities.
• Act as the primary commercial contact for assigned customers, building trusted relationships with senior stakeholders, store networks and regional teams.
• Retain and grow revenue across secure logistics, cash handling, vaulting and related Brink's solutions.
• Identify new business and cross-sell opportunities within existing accounts and new logos in Southeast Asia.
• Lead pricing, contract renewal, tender responses and commercial negotiation with Finance, Legal, Operations and APAC leadership.
• Ensure service levels, escalation handling, onboarding and peak-season readiness are managed effectively.
• Maintain accurate CRM records, pipeline updates and account plans.
• Monitor revenue, margin, and profitability, escalating risks and driving corrective actions.
• Represent Brink's professionally to support sustainable growth in Luxury and D&J.

Job description

Brink's is seeking a Key Account Manager to manage Luxury and Diamonds & Jewellery customers across Singapore and Malaysia, with responsibility for Southeast Asia. You will own the commercial relationship, partner with operations, security, finance and regional teams to deliver secure, reliable, and commercially sustainable solutions for high-value clients.

The role focuses on protecting and growing Brink's position by building trusted relationships, identifying profitable growth