Luxury Client Advisor — Elevate Customer Experience

Loewe; Singapore; On-site; SGD 30,000 - 48,000; Full time

Job summary

LOEWE is seeking a Client Advisor in Singapore to deliver an exceptional luxury retail experience. You will greet customers, listen, advise, and exceed expectations while embodying the brand's history and heritage.

With strong product knowledge, you will cross-sell and upsell, grow your client book, and collaborate with the team to achieve store objectives. You will participate in visual merchandising and maintain a premium service standard.

Qualifications

• Interest in luxury retail and leather goods
• Deep interest in fashion, art, and culture
• Enjoys working within a diverse, dynamic team
• Excels at adapting and connecting with clients
• Strong communication to build a client book
• Results-driven with commercial mindset and teamwork
• Flexible, adaptable, and collaborative

Responsibilities

• Provide exceptional customer service to every client
• Exemplify brand history and heritage
• Highlight product categories through strong product knowledge to cross-sell
• Engage with diverse clients and build long-lasting relationships
• Develop and grow your client book and update client information
• Participate as a team player in store objectives
• Contribute to visual merchandising according to LOEWE standards
• Maintain products front and back of house in order
• Support inventory management and back-of-house tasks
• Follow LOEWE policies including grooming and behavior

Skills

Client engagement

Sales-driven

Communication skills

Team player

Adaptable

Job description

LOEWE is seeking a Client Advisor in Singapore to deliver an exceptional luxury retail experience. You will greet customers, listen, advise, and exceed expectations while embodying the brand's history and heritage.

With strong product knowledge, you will cross-sell and upsell, grow your client book, and collaborate with the team to achieve store objectives. You will participate in visual merchandising and maintain a premium service standard.